Customer Service Apprenticeship HiQ Lancaster
We have a great opportunity to learn customer service skills in a very busy mechanical garage. The role will give the right candidate many skills in different areas of customer service and a broader knowledge of working in a business environment.
This apprenticeship requires you to apply through the employer's website.
Apply nowClosing date: 06 Oct 2023
Apprenticeship summary
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Annual wage
£10,982.40
Wages explained
Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week).
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Working week
Monday - Saturday, Hours & Shifts to be disclosed.
Total hours per week: 40.0
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Expected duration
12 Months
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Possible start date
07 Oct 2023
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Date posted
07 Sep 2023
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Apprenticeship level
Intermediate
Level 2 (GCSE) -
Reference number
VAC1000196799
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Positions
1 available
What will the apprentice be doing?
- Dealing with customers
- Telephone call handling
- Data Inputting
- Communicating with the team to manage work flow priorities
What training will the apprentice take and what qualification will the apprentice get at the end?
Level 2 Customer Service Practitioner Apprenticeship Standard, which includes:
- Level 2 Functional Skills in maths and English (if required)
- End-Point Assessment (EPA)
- Relevant training will be provided through Lancaster and
- Morecambe College.
What is the expected career progression after this apprenticeship?
- Potential for further employment beyond the apprenticeship and development into other areas of the business
Requirements and prospects
Desired skills and personal qualities
Qualifications
GCSE or equivalent Maths (Grade C/4) Desired
About the employer
Employer
HiQ Lancaster
Address
116 SCOTFORTH ROAD
LANCASTER
LA1 4NP
Training
Training provider
LANCASTER AND MORECAMBE COLLEGE
Contact
Charlie Helme
01524 521483
Apprenticeship standard
Customer service practitioner
Level 2 (GCSE)
Employer's Application Instructions
This apprenticeship requires you to apply through the employer's website.
Apply nowClosing date: 06 Oct 2023