Apprentice Branch Assistant – Rexel Farnham Trade Supplier Level 2 REXEL UK LIMITED

Rexel is offering an excellent opportunity to employ an enthusiastic, ambitious, and self-motivated individual to join our branch network. If you have a genuine interest in delivering outstanding customer service and want to work in a varied role, we can provide the training you need to support your future career at Rexel. Duties includes processing of customer purchases/quotations and providing excellent customer service, both over the phone and within branch.

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 29 Oct 2023

Apprenticeship summary

  • Annual wage

    £11,435.66

    Aged 18 or under £11435.66 /Aged 18-20 £16047.49 /Aged 21-22 £21660.98 /Aged 23 and over £21911.40

  • Working week

    Monday - Friday, 8:00am - 5:00pm.

    Total hours per week: 40.0

  • Expected duration

    15 Months

  • Possible start date

    12 Nov 2023

  • Date posted

    06 Sep 2023

  • Apprenticeship level

    Intermediate
    Level 2 (GCSE)

  • Reference number

    VAC1000196695

  • Positions

    1 available

What will the apprentice be doing?

As an apprentice of Rexel, you will be required, to work in the warehouse as such you may have to be involved at times in some heavy lifting, picking, packing, goods in and out and packing customer orders and loading van.

Responsibilities will include:

  • Receiving in goods from suppliers
  • Stock movements (locations within the warehouse)
  • Serving customers on the trade counter
  • Calling customers/liaising with suppliers
  • Processing of customer purchases/quotations
  • Providing excellent customer service, both over the phone and within branch
  • Successfully forming relationships with colleagues both within branch and warehouse
  • Sales administration
  • Customer query resolution
  • A passion to learn new products and the want to keep up to date with new products entering the market

What training will the apprentice take and what qualification will the apprentice get at the end?

Level 2 Trade Supplier apprenticeship standard:

  • Functional Skills qualification in maths / English / IT (additional support available if required)
  • Full training provided at employer site
  • Regular assessor visits, training, observations and reviews
  • Industry and product knowledge training provided by Rexel

What is the expected career progression after this apprenticeship?

  • Opportunity to progress as Rexel utilise the career pathways that apprenticeships offer and support you with internal training and development

Requirements and prospects

Desired skills and personal qualities

Communication skills, IT skills, Attention to detail, Customer care skills, Team working, Initiative, Patience

Qualifications

GCSE or equivalent Maths and English (Grade C/4) Desired

About the employer

In the UK Rexel has over 2,500 staff working from 250+ branches. We value people who have a sense of urgency and excitement, who demonstrate candour, insight and creativity, and thrive in an environment of change and challenge. We value people who take the company personally - being a part of Rexel UK means being part of the most exciting customer focused electrical wholesaler, a place where employees want to build their futures. Rexel is an equal opportunities employer.

Employer

REXEL UK LIMITED

Address

Guildford Road Trading Estate

Guildford Road

Farnham

GU9 9PR

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Training

Training provider

DIDAC LIMITED

Apprenticeship standard

Trade supplier

Level 2 (GCSE)

Employer's Application Instructions

Please use this web address click on the apply button and follow instructions

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 29 Oct 2023