Business Administration Apprentice DEBT COLLECTION SERVICES UK LIMITED

This is a varied role within a growing company for an Apprentice Administrator, dealing with basic administration duties and daily tasks. We require someone with good basic knowledge and skills in Microsoft Office packages including Access Database, Word and Excel. You will be working towards a Level 3 Business Admin qualification.

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Closing date: 29 Oct 2023

Apprenticeship summary

  • Annual wage


    The wage is dependent on what you can bring to the role, age, experience etc. so will be probably higher than NMW for apprentices.

    Wages explained

    Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week).

    Minimum Wage Rates

  • Working week

    Monday - Friday, 09:00 - 17:30. Half an hour lunch. There may be an option for occasional extra hours Saturday work (4 hours).

    Total hours per week: 40.0

  • Expected duration

    15 Months

  • Possible start date

    23 Nov 2023

  • Date posted

    06 Sep 2023

  • Apprenticeship level

    Level 3 (A level)

  • Reference number


  • Positions

    1 available

What will the apprentice be doing?

  • Word processing
  • Data inputting
  • Assisting with filing
  • Archiving and maintain customer records

This list is not exhaustive, and you will be expected to perform different tasks as necessitated by the manager which are relevant to your role within the company to meet the overall business needs.

What training will the apprentice take and what qualification will the apprentice get at the end?

As a Business Administrator Apprentice, you will complete the following qualifications as part of your Apprenticeship:

  • Level 3 Business Administrator Standard Apprenticeship
  • Level 2 Functional Skills maths and English if not already achieved

You will also develop the skills, knowledge and behaviours required to work within an office environment.

This apprenticeship is delivered in the workplace and 20% of your working time will be dedicated towards training and learning new skills.

You will be allocated a tutor who will provide you with personal support and assessment at pre-arranged times.

Assessment is through a variety of methods including observations in the workplace, witness testimonies, product evidence and professional discussions.

All evidence will be logged to your electronic portfolio.

What is the expected career progression after this apprenticeship?

  • Upon completion of the Apprenticeship, the role will be reviewed for a permanent position

Requirements and prospects

Desired skills and personal qualities

Communication skills, IT skills, Organisation skills, Customer care skills, Problem solving skills, Logical, Team working, Initiative, Patience, Good attendance record, Good knowledge of Microsoft, Can Do Attitude


GCSE or equivalent English (Grade C/4) Essential
GCSE or equivalent Maths (Grade C/4) Essential
GCSE or equivalent IT (Grade C/4) Desired

Things to consider

This role may close sooner if we find the right candidate before the closing date. This wage is apprenticeship NMW and will be reviewed at 6 months and at 12 months, dependent on the learner's progression.

About the employer

Debt Collections Services UK Ltd (DCS) works with businesses all over the world to retrieve money owed to our clients by debtors. Our genuine “no win – no fee” promise tells you that we’re specialists, confident of success every time. Your personal DCS professional will work with you to understand your organisation, answer all your questions, keep you fully informed of progress and ensure the optimum outcome for your business.




Unit 5 First Floor

Silkwood Court



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Training provider



Mandy Hodson

01924 614523

Apprenticeship standard

Business administrator

Level 3 (A level)

Before you apply

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