Legal Administration Apprentice - £21,575 to £21,968 per annum nplaw

We're currently recruiting a Level 3 Apprentice Business Administrator – with Legal Pathway in the legal department at Norfolk County Council, to provide effective and efficient support services, across a range of activities, to NP Law fee-earning teams. You will update and maintain case files accurately as required using the current case management system, plus more.

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 02 Oct 2023

Apprenticeship summary

  • Annual wage


    £21,575 to £21,968 per annum (Scale D)

  • Working week

    Monday to Friday (working hours will be discussed during the interview stage)

    Total hours per week: 37

  • Expected duration

    16 Months

  • Possible start date

    06 Nov 2023

  • Date posted

    06 Sep 2023

  • Apprenticeship level

    Level 3 (A level)

  • Reference number


  • Positions

    1 available

What will the apprentice be doing?

To provide effective and efficient support services, across a range of activities, to NP Law fee-earning teams. Will be working within a specialist functional area but may be deployed to other areas as operational needs demand. Providing proactive focussed and flexible support to fee-earning teams across a range of chargeable and non-chargeable activities.

  • Managing and prioritising own workload within agreed guidelines and boundaries, ensuring that any conflicting timescales are achieved
  • Under supervision to assist with a range of paralegal-type administrative activities including transactional case work, as well as for Head of Legal Services, Professional and Practice Support
  • Manager and Office Manager. Assisting with complex diary management, including managing meeting conflicts and arranging meetings, events and travel
  • Under supervision to assist with filing and records management including documents and multimedia materials, retention and destruction including electronic scanning and photocopying
  • Providing and receiving confidential information about difficult or complex matters in accordance with GDPR and data security
  • Update and maintain case files accurately as required using the current case management system
  • Under supervision to assist with transcription and preparation of correspondence and documents for legal professionals, including assisting with the preparation of physical and electronic court bundles and sharing/mailing as instructed by legal professional
  • Under supervision, taking minutes of legal and administrative meetings, compiling agendas and undertaking administrative work and follow up on action items so that projects and tasks are documented accurately and circulating these to appropriate individuals once approved
  • Opening, sorting and distribution of mail and processing/distributing electronic mail, then actioning as requested by legal professionals, managers or Head of Service
  • Under supervision to act as the first point of contact for telephone and personal enquiries, supplying information and directing matters as appropriate, dissemination and monitoring of instructions received from clients
  • Preparing documents for hard copy sealing by authorised signatories on behalf of Norfolk County Council
  • Validation of electronic register of sealing comparing with information received to automated audit tool
  • Under supervision to assist with processing eye care voucher requests across Norfolk County Council 

These are some benefits you can enjoy by working for Norfolk County Council:

  • Competitive salary
  • Generous holiday entitlement with the ability to buy and sell leave
  • Health and Wellbeing services including fast-track physiotherapy and a free counselling service
  • Flexible working opportunities including flexitime, part time, remote and hybrid working - dependent on your job role and business need
  • Financial benefits such as: ‘Norfolk Rewards’ our employee discounts programme which helps you save money on almost anything, from everyday groceries and clothes, to holidays, new technology, gym membership, trips to the cinema and days out
  • A Blue Light card for Fire Service and Social Care Workers
    Relocation expenses paid upfront (where applicable)
  • An advance of your expenses if you travel for work
  • Local Government Pension Scheme with generous employer contribution, life assurance, death in service payments and dependants’ pensions 
  • A payment if you refer someone you know to a hard to fill job
  • Tax efficient ways of getting extra pension, new bikes and electric cars

What training will the apprentice take and what qualification will the apprentice get at the end?

  • Business Administrator Level 3 apprenticeship standard with Legal Pathways
  • How training will be delivered is to be confirmed

What is the expected career progression after this apprenticeship?

Upon successful completion of this 15-month apprenticeship, you may be offered the opportunity to progress to the Level 3 Paralegal Apprenticeship and successful qualification from this could lead to you being enrolled in the 3-year Apprenticeship Solicitor programme. Alternatively, you can decide to stop on successful completion of any single step in the pathway and elect not pursue the full pathway to becoming a qualified Solicitor. This is truly one of the most flexible offers we have ever been able to make.

Requirements and prospects

Desired skills and personal qualities

Communication skills, IT skills, Attention to detail, Organisation skills, Customer care skills, Problem solving skills, Logical, Team working, Initiative


GCSE or equivalent English (Grade 9-4/A*-C or above) Essential
GCSE or equivalent Maths (Grade 9-4/A*-C or above) Essential

About the employer

nplaw is acclaimed nationally for its “grow-your-own” success! We have what we think is the best training/apprenticeship programme in the country which offers clear pathways to becoming a legally qualified professional and we are now excited to extend this opportunity to our Business Support Team in a first-for-us programme!




County Hall

Martineau Lane



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Training provider


Apprenticeship standard

Business administrator

Level 3 (A level)

Employer's Application Instructions

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 02 Oct 2023