Apprentice Warehouse/Engineer support HARLOW MOBILITY LTD

Harlow Mobility are looking for someone bright and cheerful to complement our current team within our Harlow store. Duties will include assisting with deliveries, stock control, delivering to customer homes, customer service. visual merchandising, working on cashpoint, assisting engineers.

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Closing date: 20 Oct 2023

Apprenticeship summary

  • Annual wage


    Wages explained

    Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week).

    Minimum Wage Rates

  • Working week

    Monday to Friday 8:30am - 5:00pm. Includes ½ hour unpaid lunch. This role will include occasional Saturday work.

    Total hours per week: 40.0

  • Expected duration

    13 Months

  • Possible start date

    23 Oct 2023

  • Date posted

    05 Sep 2023

  • Apprenticeship level

    Level 2 (GCSE)

  • Reference number


  • Positions

    1 available

What will the apprentice be doing?

Your responsibilities will include:

  • Receiving telephone calls from customers
  • Assisting the engineer with deliveries
  • Assisting with deliveries (bringing in stock, putting away in stock room)
  • Delivering to customers’ homes alongside colleagues
  • Help set up equipment on the shop floor and at customer’s house
  • Carrying out repairs (alongside engineer, e.g. puncture repair)
  • Stock control (looking after warehouse)
  • Serving customers on the shop floor
  • Upselling
  • Liaise with customers on the telephone
  • Customer service, making and receiving calls
  • Cleaning and preparing pre-owned stock for sale
  • Use of the till
  • Visual merchandising

What training will the apprentice take and what qualification will the apprentice get at the end?

Full training in all aspects of the business will be provided and we will work alongside Davidson Training UK Limited our Training Provider in delivering off-the-job training leading to a Supply Chain Warehouse Operative Apprenticeship Standard.

You will also work towards maths and English Functional Skills at Level 2 (if you do not hold the equivalent)

What is the expected career progression after this apprenticeship?

Potential of a full-time position within the company upon completion of this apprenticeship.

Requirements and prospects

Desired skills and personal qualities

Communication skills, Attention to detail, Organisation skills, Customer care skills, Problem solving skills, Analytical skills, Logical, Team working


GCSE or equivalent English (Grade 1-9 (A*-G)) Desired
GCSE or equivalent Maths (Grade 1-9 (A*-G)) Desired

About the employer

We are a mobility company based in Essex. We aim to offer quality equipment at low prices with the best possible level of service. We stock hundreds of mobility aids and products to help make peoples life easier whether they have restricted movement, are disabled or elderly. Many of our products help with everyday chores such as cooking, dressing and bathing mobility aids.




30-31 Harvey Centre


CM20 1XW

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Training provider





Apprenticeship standard

Supply chain warehouse operative

Level 2 (GCSE)

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