Customer Service Apprenticeship - Specsavers Durham SPECSAVERS OPTICAL SUPERSTORES LIMITED
Become an apprentice in our store and you’ll have everything you need to truly realise your potential - with experience in a full-time role and the support of a global brand, all whilst earning a real wage. Duties will include giving customers top-notch advice, dealing with orders and efficiently answer telephone calls to the store.
This apprenticeship requires you to apply through the employer's website.
Apply nowClosing date: 28 Sep 2023
Apprenticeship summary
-
Annual wage
£12,022.40
Shift Patterns TBC - Full Time includes weekend working
-
Working week
Days and shifts TBC - Full-time to include weekend working.
Total hours per week: 40.0
-
Expected duration
12 Months
-
Possible start date
16 Oct 2023
-
Date posted
05 Sep 2023
-
Apprenticeship level
Intermediate
Level 2 (GCSE) -
Reference number
VAC1000196224
-
Positions
1 available
What will the apprentice be doing?
- Giving customers top-notch advice
- Giving customers a warm welcome to the store
- Dealing with orders
- Efficiently answer telephone calls to the store
- Advising customers their hearing aids/glasses are ready or delayed as appropriate
What training will the apprentice take and what qualification will the apprentice get at the end?
- Level 2 Customer Service Practitioner Apprenticeship Standard
- Functional Skills in English and maths if required
What is the expected career progression after this apprenticeship?
At the end of your apprenticeship, you'll be a fully-fledged Level 2 Customer Service Practitioner with a range of career options ahead of you, including a range of roles in Specsavers call centres, receptionist roles, meet and greet roles.
Requirements and prospects
Desired skills and personal qualities
Qualifications
Things to consider
About the employer
Employer
SPECSAVERS OPTICAL SUPERSTORES LIMITED
Address
Unit 2
1 - 4 North Road
Durham
DH1 4PW
Training
Training provider
SPECSAVERS OPTICAL SUPERSTORES LIMITED
Apprenticeship standard
Customer service practitioner
Level 2 (GCSE)
Employer's Application Instructions
This apprenticeship requires you to apply through the employer's website.
This apprenticeship requires you to apply through the employer's website.
Apply nowClosing date: 28 Sep 2023