Luxury Travel Administrator Apprentice WATERS CONCIERGE LTD

We are seeking a driven and entrepreneurial individual with exceptional communication skills to become an integral part of our expanding and forward-thinking team. As a company, we take immense pride in delivering an exceptional and premium 1-to-1 booking experience for our clients, whether they are planning a luxurious holiday or a business trip.

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Closing date: 01 Oct 2023

Apprenticeship summary

  • Annual wage

    £10,982.40

    There is a 10% commission scheme for any leads generated by the individual.

    Wages explained

    Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week).

    Minimum Wage Rates

  • Working week

    Monday to Friday, 9.00am to 18.00pm

    Total hours per week: 40

  • Expected duration

    18 Months

  • Possible start date

    16 Oct 2023

  • Date posted

    05 Sep 2023

  • Apprenticeship level

    Advanced
    Level 3 (A level)

  • Reference number

    VAC1000196045

  • Positions

    1 available

What will the apprentice be doing?

From thrilling adventure journeys to exclusive private jet experiences, we
curate bespoke travel itineraries across the globe, catering to both luxury
leisure clients and corporate travellers alike.
Currently we are seeking a driven and entrepreneurial individual with
exceptional communication skills to become an integral part of our rapidly
expanding and forward-thinking team. As a company we take immense
pride in delivering an exceptional and premium 1-to-1 booking experience
for our clients, whether they are planning a luxurious holiday or a
business trip. We are currently seeking a dedicated Travel Administrator
to ensure that every client's unique requests and desires are met with
precision and care.
As a company, we foster a high-performance sales culture that not only
rewards excellence but also offers a range of bonuses and incentives,
opening doors to substantial career advancement opportunities.
In this role as a Travel Administrator, you will be a vital link between our
clients and their dream trips, ensuring that their travel experiences
exceed expectations, and their journeys are flawlessly executed. Your
meticulous attention to detail, dedication to personalised service, and
ability to adapt in a dynamic environment will be key to your career
progression.

 

  • Crafting travel plans for quotations and managing booking
    procedures.
  • Liaising with hotels, airlines and internal departments.
  • Assisting with the booking process for our clients.
  • Monitoring all bookings for changes, updates and solving any
    issues.
  • Adding frequent flyer numbers, booking seats and dealing with any special requests.
  • Respond to customer requests.

What training will the apprentice take and what qualification will the apprentice get at the end?

Candidates will be enrolled via East Surrey College and will study on day release - studying will be carried out in the workplace.

Upon successful completion, candidates will gain a level 3 Business Administration Apprenticeship Standard.

What is the expected career progression after this apprenticeship?

Upon successful completion of the apprenticeship, candidates can progress onto the sales team, full time travel administrator, business
development, marketing team, we have many opportunities.

Requirements and prospects

Desired skills and personal qualities

Communication skills, IT skills, Attention to detail, Organisation skills, Customer care skills, Problem solving skills, Administrative skills, Number skills, Logical, Team working, Initiative, Non judgemental, Patience

Qualifications

GCSE or equivalent English (Grade 4 / C or Equivalent) Essential
GCSE or equivalent Maths (Grade 4 / C or Equivalent) Essential

About the employer

Waters Concierge is a franchise branch of DialAFlight. Although this is a relatively new franchise, the business model and company we work with has been in the industry for 41 years and still going strong. It is the best of both worlds and you will be joining an agile business with a start up culture and benefit from the rapid career progression that comes with this, whilst utilising the market leading presence of the Dial A Flight brand. We are a small office based team with a family feel and are very sociable.

Employer

WATERS CONCIERGE LTD

Address

Bourne House

475 Godstone Road

Whyteleafe

CR3 0BL

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Training

Training provider

EAST SURREY COLLEGE

Contact

Mark Scrimshaw

MScrimshaw@esc.ac.uk

Apprenticeship standard

Business administrator

Level 3 (A level)

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