Customer Service Apprenticeship INTRAHEALTH LIMITED
An exciting opportunity to join this fast paced medical practice learning a highly transferable set of knowledge, skills and behaviours that can be applied in all sectors. Your duties will include but not be limited to, booking in patients’ appointments, record and analyse patient records etc.
Closing date: 15 Oct 2023
Apprenticeship summary
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Annual wage
£10,158.72
Wages explained
Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week).
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Working week
Monday - Friday, 9.00am - 5.00pm
Total hours per week: 37.0
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Expected duration
12 Months
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Possible start date
16 Oct 2023
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Date posted
06 Sep 2023
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Apprenticeship level
Intermediate
Level 2 (GCSE) -
Reference number
VAC1000195227
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Positions
1 available
What will the apprentice be doing?
- Booking in patients' appointments
- Record and analyse patient records
- Setting up perscription orders
- Answering the telephone
- Replying to emails
What training will the apprentice take and what qualification will the apprentice get at the end?
- Apprenticeship Standard Customer service practitioner Level 2 (GCSE)
- Training will be given in the workplace and occur monthly
- Functional Skills in maths and English, if required
- Apprentices will be required to have or achieve level 1 English and maths and to have taken level 2 English and maths tests prior to completion of their Apprenticeship
What is the expected career progression after this apprenticeship?
- Once qualified this could lead to a full-time position within the organisation
Requirements and prospects
Desired skills and personal qualities
Qualifications
About the employer
Employer
INTRAHEALTH LIMITED
Address
Park Place
Darlington
DL1 5LW
Training
Training provider
YOUNGSAVE COMPANY LIMITED
Contact
Cool Blue College
recruitment@coolbluecollege.com
0191 510 0414
Apprenticeship standard
Customer service practitioner
Level 2 (GCSE)
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