Apprentice Installation Administrator CCSS FIRE & SECURITY LIMITED

working for a Security Systems Supplier company located in Garratts Green, Birmingham as an Administrator for the installation department. Assisting with all aspects of admin support for the installation engineering staff including updating CRM system and booking appointments for jobs for engineers.

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Closing date: 15 Dec 2023

Apprenticeship summary

  • Annual wage


    Employer offering £5.50 per hour

  • Working week

    Monday - Friday 8.00am-5.00pm. Hour lunch.

    Total hours per week: 40

  • Expected duration

    18 Months

  • Possible start date

    16 Dec 2023

  • Date posted

    30 Aug 2023

  • Apprenticeship level

    Level 3 (A level)

  • Reference number


  • Positions

    1 available

What you will do in your working day

  • Updating CRM System. Booking appointments for jobs for engineers
  • Logging jobs on system- Excel. All training will be given
  • Emailing / Telephoning departments and customers
  • Job Packs for health & safety checks
  • Generating reports





The training you will be getting

  • Business Administration Level 3
  • Functional Skills Level 2 maths & English if required
  • Working Monday to Friday 8.00am-5.00pm
  • No day release- in house training given

What to expect at the end of your apprenticeship

  • Can progress to Team Leader L3 in future

Requirements and prospects

Desired skills and personal qualities

Communication skills, IT skills, Attention to detail, Organisation skills, Customer care skills, Problem solving skills, Administrative skills, Number skills, Analytical skills, Logical, Team working, Initiative, Patience


GCSE or equivalent English (Grade Level 1/ Grade 3) Desired
GCSE or equivalent Maths (Grade Level 1/ Grade 3) Desired

Things to consider

Must have genuine commitment to training and learning and achieving qualification

About the employer

CCSS are a security systems business that have a team of fully equipped engineers who carry out repairs and installations.




Stuarts House

Garretts Green Trading Estate,

Valepits Rd, Birmingham

B33 0TD

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Training provider


Adjustments for experience

You could reduce your training time, or finish your apprenticeship faster, if you have relevant prior learning or experience. This could be relevant:

  • training
  • qualifications, like an NVQ in a relevant field
  • industry or sector experience


Carolyn Marson


Apprenticeship standard

Business administrator

Level 3 (A level)

Demonstrating experience

If your application is successful, you will have a chance to discuss your relevant prior learning or experience with your training provider and employer. You will all need to agree any adjustments to your training plan.

You should be prepared to show your competence, and evidence of relevant qualifications

Before you apply

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