Apprentice Sales Advisor HOUSING UNITS LIMITED

Apprentice Sales Advisor for a Department Store and Online Retailer based in Chadderton. You will undertake your Level 2 Customer Service qualification.

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 29 Nov 2023

Apprenticeship summary

  • Annual wage

    £9,403.68

  • Working week

    Rota basis 5 days out of 7 / Mon-Sat 9:45am-5:00pm Sun 10:45am-5:00pm / 30 mins lunch / 34.25 hours per week

    Total hours per week: 34.25

  • Expected duration

    17 Months

  • Possible start date

    07 Dec 2023

  • Date posted

    29 Aug 2023

  • Apprenticeship level

    Intermediate
    Level 2 (GCSE)

  • Reference number

    VAC1000194951

  • Positions

    1 available

What you will do in your working day

  • Maximise departmental turnover by matching customer needs to the products and services we offer
  • Develop and update a good level of product knowledge so as to both assist customers and maximise sales potential
  • Complete all relevant sales documentation accurately and without error
  • Demonstrate an awareness of stock issues
  • Assist with the upkeep of the department (displays, ticketing, stock replenishment) so as to help maximise departmental turnover
  • Approach/deal with customers in a friendly and professional manner so as to ascertain their needs
  • Provide outstanding levels of service to both internal and external customers
  • Develop a detailed understanding of our IT systems, utilising all relevant IT aides to help resolve any customer queries thereby maximising the effectiveness of the systems

The training you will be getting

Intermediate Level 2 Apprenticeship in Customer Service, including NVQ and functional skills maths and English. Work based learning.

What to expect at the end of your apprenticeship

  • A great opportunity to develop your career with an employer who supports continuing professional development

Requirements and prospects

Desired skills and personal qualities

Communication skills, Team working, Initiative

Qualifications

GCSE or equivalent English (Grade 3) Desired
GCSE or equivalent Maths (Grade 3) Desired

About the employer

Over 75 Years' Experience Housing Units is the home department store. We’re here for people who really want to make a statement with their home. Based in Manchester, we’ve got absolutely everything you could imagine under one roof. From sofas and beds, to dining and garden, high-end design to great value ranges, each with a specialist team on-hand to help. Our range of styles take inspiration from trends around the globe, ready to be made a reality in any home. Our expert teams know the surprising story each piece of furniture has to tell – from reclaimed charm, to sustainable magic, to expert craftsmanship. We’re a family business with over 75 years’ experience behind us, and cherish our reputation for outstanding personable customer service at every point our customers connect with us.

Employer

HOUSING UNITS LIMITED

Address

Distribution And Administration

Centre

Tweedale Way

OL9 7HU

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Training

Training provider

NORTH LANCS. TRAINING GROUP LIMITED(THE)

Adjustments for experience

You could reduce your training time, or finish your apprenticeship faster, if you have relevant prior learning or experience. This could be relevant:

  • training
  • qualifications, like an NVQ in a relevant field
  • industry or sector experience

Apprenticeship standard

Customer service practitioner

Level 2 (GCSE)

Demonstrating experience

If your application is successful, you will have a chance to discuss your relevant prior learning or experience with your training provider and employer. You will all need to agree any adjustments to your training plan.

You should be prepared to show your competence, and evidence of relevant qualifications

Employer's Application Instructions

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 29 Nov 2023