Business Administration Apprentice PHABRIX LTD

PHABRIX are recruiting an enthusiastic Business Administrator Apprentice to join the Sales and Operations team. You will receive full training and support from the sales administrator, who is responsible for over-seeing all PHABRIX’s customer order processing and shipping in-line with shipping regulations both into and out from the UK to customers worldwide. Duties include: inputting data on Google docs or other PHABRIX systems regards customer orders, customer invoices, shipping details, customer RMA returns.

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Closing date: 28 Sep 2023

Apprenticeship summary

  • Annual wage


    • Good salaries, based on merit and reviewed annually • Death in service scheme – 4 x salary • Company discretionary bonus scheme • Pension scheme • Cycle to work scheme • On site company gym

  • Working week

    Monday to Friday 8.30am - 4.30pm.

    Total hours per week: 37.5

  • Expected duration

    18 Months

  • Possible start date

    29 Sep 2023

  • Date posted

    29 Aug 2023

  • Apprenticeship level

    Level 3 (A level)

  • Reference number


  • Positions

    1 available

What will the apprentice be doing?

  • Compile and send Quotes, Pro-forma Invoices, Order Acknowledgements and Invoices via SAP (full training will be given)
  • Inputting data on google docs or other PHABRIX systems regards customer orders, customer invoices, shipping details, customer RMA returns
  • Inputting data on purchasing database
  • Keep Procedures up-to-date
  • Understanding PHABRIX price lists
  • Complete EUR1/CoO certificate applications
  • Help answer enquiries from customers, shippers, suppliers, etc
  • Raise RMA’s UK, Europe and WW

Goods In/Out:

  • Prepare commercial invoices
  • Create packing list and box labels
  • Package the units for dispatch
  • Follow procedure for shipping units with EUR1 certificates
  • Certificates of Residency are actioned as and when required
  • Understand regulations involving movement of batteries
  • Book collections for shipments using appropriate shipping agent
  • Give clearance details to customs for goods in
  • Help receive and sign for goods in, ensuring goods and paperwork are delivered to correct department.

What training will the apprentice take and what qualification will the apprentice get at the end?

The Apprentice will work towards the Level 3 Business Administrator Standard, this will be delivered through blended learning - tutor led, face to face training at our centre in Newbury self-study, 1-1 Tutor and workplace reviews. 

Functional Skills Level 2 in English and maths will be delivered if required. 

What is the expected career progression after this apprenticeship?

  • An apprenticeship allows you to earn a wage, gain valuable work experience and industry specific competence.
  • Potential for full time employment on successful completion of the apprenticeship.
  • Transferable skills that are invaluable in the wider world of work.

Requirements and prospects

Desired skills and personal qualities

Communication skills, IT skills, Attention to detail, Organisation skills, Customer care skills, Team working, Initiative


GCSE or equivalent English (Grade 4 or C) Essential
GCSE or equivalent maths (Grade 4 or C) Essential

Things to consider

For those candidates leaving education this year your application will be considered based on your predicted grades. There is also some flexibility on the start date.

About the employer

PHABRIX is a worldwide leader of innovative cost-effective test and measurement instruments. The company was formed in 2005 by Founder and CEO, Phillip Adams. PHABRIX’s global headquarters is located about 45 miles west of London, in Thatcham, Berkshire, and houses the company’s dedicated engineering, manufacturing, research and development, marketing, sales, finance and administration teams. PHABRIX’s global distribution network of over 50 partners provide sales and product support to the company’s thousands of end users globally. The PHABRIX brand is synonymous with innovative broadcast products and exceptional value. The company continues to lead by providing solutions throughout the broadcast chain, with focus on the transition from HD to UHD/4K, SDI to IP and SDR to HDR.







RG19 4AE

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Training provider



Rachel Eaves

07922 426414

Apprenticeship standard

Business administrator

Level 3 (A level)

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