Medical Receptionist Apprentice The Leeds Road Practice

VQ Solutions are looking for a personable individual to join Leeds Road Surgery. This is an excellent opportunity to join a well-established and busy doctors' surgery in Harrogate, who wish to recruit a Medical Receptionist Apprentice to join their experienced and friendly team. The role includes arranging transport and home visits for doctors, ensure correspondence and reports are scanned on and filed correctly on the patient’s record in line with practice protocol and booking appointments face to face and via the telephone.

Sign in to apply

Closing date: 14 Oct 2023

Apprenticeship summary

  • Annual wage


    £8.50 per hour, increasing to £10.87 per hour.

  • Working week

    Monday - Friday on a shift rota. The surgery opens 8 am till 6 pm (late evenings on and Tuesday and Thursday). Rota to be discussed.

    Total hours per week: 37.5

  • Expected duration

    13 Months

  • Possible start date

    15 Oct 2023

  • Date posted

    29 Aug 2023

  • Apprenticeship level

    Level 3 (A level)

  • Reference number


  • Positions

    1 available

What will the apprentice be doing?

Duties included:

  • Dealing with patient's queries
  • Booking appointments face to face and via the telephone
  • Deal with general enquires, explain procedures, make new and follow-up appointments 
  • Raising and distributing prescriptions
  • Administrative duties
  • Arranging transport and home visits for doctors
  • Ensuring confidentiality is maintained at all times
  • Ensure correspondence and reports are scanned on and filed correctly on the patient’s record in line with practice protocol

What training will the apprentice take and what qualification will the apprentice get at the end?

You will work towards an Advanced level 3 Business Administration Apprenticeship delivered by VQ Solutions. You'll have a dedicated VQ Mentor and will also be supported internally by your manager.

During this apprenticeship, you will develop a portfolio, attend online workshop sessions and have regular reviews. All apprenticeship work will be completed during working hours.

What is the expected career progression after this apprenticeship?

Leeds Road Surgery has an excellent track record with the progression of their apprentices. 

Requirements and prospects

Desired skills and personal qualities

Communication skills, Attention to detail, Organisation skills, Customer care skills, Problem solving skills, Administrative skills, Logical, Team working, Non judgemental, Empathetic


GCSE or equivalent English (Grade Minimum 4/C) Essential
GCSE or equivalent Maths (Grade Minimum 4/C) Essential

Things to consider

The employer has asked that providers do not contact them with CVs or other unsolicited correspondence. Any unwanted contact may be reported to the ESFA.

About the employer

The Leeds Road Practice its more than just treating patients it’s about looking after people. As team we aim to be caring, supportive and helpful to patients and each other.


The Leeds Road Practice





You must have JavaScript enabled to view a map of the location


Training provider



Christy Slater


Apprenticeship standard

Business administrator

Level 3 (A level)

Before you apply

Before you apply for an apprenticeship you must first create an account. If you already have an account you'll need to sign in.