Apprentice Business Administrator Downs Way Medical Practice

This role is working as PA to the Managing Partner and management team, supporting all of the management and operational functions of the practice. This will cover all aspects including personnel records, premises, finance and detailed project work.

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Closing date: 29 Sep 2023

Apprenticeship summary

  • Annual wage


    Wages explained

    Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week).

    Minimum Wage Rates

  • Working week

    Monday - Friday, 08:30 - 17:00 with an hour for lunch (unpaid). 1 day (probably allocated as 2 x ½ days) will be allocated to off the job training as per the required 20% time.

    Total hours per week: 37.5

  • Expected duration

    24 Months

  • Possible start date

    02 Oct 2023

  • Date posted

    29 Aug 2023

  • Apprenticeship level

    Level 3 (A level)

  • Reference number


  • Positions

    1 available

What will the apprentice be doing?

  • This apprenticeship is to work as Personal Assistant (PA) to the Managing Partner and the management team.
  • It will involve learning all aspects of the management of the business, including personnel record keeping, financial management including claims, premises management, handling complaints and much more
  • As time goes on and experience grows, more responsibility will be delegated
  • The role will be based at the main site at Istead Rise

What training will the apprentice take and what qualification will the apprentice get at the end?

  • Business Administrator Level 3 Apprenticeship Standard
  • On the job training will be provided to cover all of the statutory and mandatory training items, plus an understanding of the clinical computer system along with detailed training on the other non clinical systems that are used to run the business

What is the expected career progression after this apprenticeship?

  • This role will be one that will allow the right candidate to learn skills and then utilise them to best effect. It is anticipated that progression towards practice management roles in the future would be available. The practice expects this role to continue post apprenticeship (we have had apprentices for well over 10 years now and have always employed our apprentices on completion of their courses.)

Requirements and prospects

Desired skills and personal qualities

Communication skills, Attention to detail, Organisation skills, Presentation skills, Administrative skills


GCSE or equivalent English (Grade 4 or Above) Desired
GCSE or equivalent Maths (Grade 4 or Above) Desired

About the employer

Downs Way Medical Practice is a friendly staff environment, with the team split across 3 sites serving 16500 patients in semi rural Gravesham (2 sites) and the outskirts of Bexley (1 site). The practice is an enthusiastic training practice, covering multiple training disciplines from reception/telephony staff, dispensary staff (part dispensing on 2 sites) , medical students, student nurses, paramedics, physician associates through to GP Registrars. The team also has a range of attached and sub contracted additional roles providing a vast range of clinical disciplines to patients, including social prescribing, first contact pharmacist and first contact physiotherapy.


Downs Way Medical Practice





DA13 9LB

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Training provider


Apprenticeship standard

Business administrator

Level 3 (A level)

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