Apprentice Clinical Coding Administrator Downs Way Medical Practice

Following the centralisation of the telephone team last year, the admin team has been reshuffled, to create a separate coding team. This is a new and exciting opportunity to learn about medical terminology and code records/letters etc to benefit both patient care and population health management for the future of the NHS.

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Closing date: 29 Sep 2023

Apprenticeship summary

  • Annual wage


    Wages explained

    Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week).

    Minimum Wage Rates

  • Working week

    37.5 hours per week, 5 standard days Mon – Fri 08:30 to 17:00 with an hour for lunch (unpaid). 1 day (probably allocated as 2 x ½ days) will be allocated to off the job training as per the required 20% time.

    Total hours per week: 37.5

  • Expected duration

    18 Months

  • Possible start date

    02 Oct 2023

  • Date posted

    29 Aug 2023

  • Apprenticeship level

    Level 3 (A level)

  • Reference number


  • Positions

    1 available

What will the apprentice be doing?

·         This apprenticeship is for a new role, of clinical coder.

·         Currently, all correspondence received from hospitals, specialists and patients is seen by the GP’s and coded appropriately into the patient record.

·         In order to free up GP’s to deal with more direct patient care, the coding of these items is being moved to a back office function.

·         The coder will need to interpret and understand the letters, before coding them into the patient record, only then forwarding for the GP’s to deal with any correspondence where they need to take action (for example a change in medication requested by a consultant.)

·         The role will be based at the main site at Istead Rise.

What training will the apprentice take and what qualification will the apprentice get at the end?

  • Business Administration Level 3 apprenticeship standard with Clinical Coding Overlay.
  • On the job training will be provided to cover all of the statutory and mandatory training items, plus an understanding of the clinical computer system along with detailed training on SNOMED (the coding system) and it’s application in general practice.

What is the expected career progression after this apprenticeship?

There will be an ongoing need (which will grow over time as more work is delegated by the GP’s) so there is (as far as can be predicted at this time) certainty of having a role at the completion of the apprenticeship. (The practice has many years of experience with apprentices and has been able to offer a substantive position to every one of the previous completers.)

Requirements and prospects

Desired skills and personal qualities

Communication skills, IT skills, Organisation skills, Administrative skills, Team working


GCSE or equivalent English (Grade 4 or Above) Desired
GCSE or equivalent Maths (Grade 4 or Above) Desired

About the employer

Downs Way Medical Practice is a friendly staff environment, with the team split across 3 sites serving 16500 patients in semi rural Gravesham (2 sites) and the outskirts of Bexley (1 site). The practice is an enthusiastic training practice, covering multiple training disciplines from reception/telephony staff, dispensary staff (part dispensing on 2 sites) , medical students, student nurses, paramedics, physician associates through to GP Registrars. The team also has a range of attached and sub contracted additional roles providing a vast range of clinical disciplines to patients, including social prescribing, first contact pharmacist and first contact physiotherapy.


Downs Way Medical Practice





DA13 9LB

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Training provider


Apprenticeship standard

Business administrator

Level 3 (A level)

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