You will have the opportunity to gain valuable skills, knowledge and experience as you complete a IT systems and Networking - Azure Cloud Support Specialist - Level 3 Apprenticeship. Duties will include provide IT support for any software/hardware issues that arise and more.

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 03 Oct 2023

Apprenticeship summary

  • Annual wage


  • Working week

    All details will be confirmed at interview.

    Total hours per week: 40

  • Expected duration

    16 Months

  • Possible start date

    09 Oct 2023

  • Date posted

    24 Aug 2023

  • Apprenticeship level

    Level 3 (A level)

  • Reference number


  • Positions

    1 available

What will the apprentice be doing?

  • Provide IT support for any software/hardware issues that arise
  • Provide IT support for any phone/network issues that arise
  • Setup new joiners with a laptop/desktop/phone and any peripherals as necessary
  • Perform leaver process when employees leave, as per IT leaver process
  • Ensure Windows updates are applied to all in house servers at a time agreed with management to cause the least amount of disruption
  • Setup new users on CIMS/Taskye (FISco in house Facilities Management system)
  • Change/configure user access/approvals on Taskye following official email requests
  • Liaise with 3rd party IT support company about any IT issues that need escalating (they predominantly look after the server/network infrastructure, but have admin access to login remotely and look at desktop support issues also) 

What training will the apprentice take and what qualification will the apprentice get at the end?

Why choose our Azure Cloud Support Specialist apprenticeship?

The new Microsoft Azure Cloud Support Specialist Level 3 programme has been designed in partnership with Microsoft to build Azure cloud capabilities in your organisation.

This new Microsoft apprenticeship is part of QA's drive to support Microsoft’s Get On 2021 campaign, a five-year initiative to help 1.5 million people build careers in technology and help 300,000 connect to tech job opportunities.

QA’s Azure Cloud Support Specialist Level 3 apprenticeship programme enables the apprentice to:

  • Learn on-premise and cloud-enabled technologies and services
  • Learn technical content that aligns to and is relevant to employers and the market
  • Gain an Azure Fundamentals Qualification and a Microsoft 365 fundamentals qualification
  • Get an introduction to Windows, Linux and PowerShell

Tools and technologies learned: Learners will learn to use Microsoft Azure, Microsoft 365, Windows 10, AWS, Linux, PowerShell.

What is the expected career progression after this apprenticeship?

90% of QA Apprentices secure permanent employment after finishing their apprenticeship. Additionally, there may be opportunities to undertake further apprenticeship training as many of our programs offer on-going development tracks.

Requirements and prospects

Desired skills and personal qualities

Communication skills, IT skills, Attention to detail, Analytical skills, Logical, Team working, Initiative, Non judgemental


GCSE or equivalent any 3 subjects (Grade 4+ (A*-C)) Essential
GCSE or equivalent English (Grade 3+ (D or above)) Essential
GCSE or equivalent Maths (Grade 3+ (D or above)) Essential

About the employer

The Company was established in 2009 and is a start-up business.  The purpose of the Company is to provide infrastructure services to the private sector, notably: Facilities Services Information Technology and Communication Services Property Services Energy Management




100 Berkshire Place

Wharfedale Road, Winnersh


RG41 5RD

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Training provider


Apprenticeship standard

Information communications technician

Level 3 (A level)

Employer's Application Instructions

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 03 Oct 2023