Medical Receptionist & Customer Service Apprenticeship WITTON STREET SURGERY

Great chance to join a thriving surgery as a medical receptionist in Northwich. We have a team of friendly doctors, nurses and other professionals, now looking for 2 Medical Receptionists to join the team. Duties include retrieving patient records and handle patient inquiries.

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Closing date: 06 Oct 2023

Apprenticeship summary

  • Annual wage

    £10,725.00

  • Working week

    Monday to Friday. Exact times and days to be discussed at interview stage.

    Total hours per week: 37.5

  • Expected duration

    18 Months

  • Possible start date

    09 Oct 2023

  • Date posted

    23 Aug 2023

  • Apprenticeship level

    Intermediate
    Level 2 (GCSE)

  • Reference number

    VAC1000193535

  • Positions

    2 available

What will the apprentice be doing?

  • Deal with prescription requests
  • Entering patient details/information
  • Receive and make calls as required

What training will the apprentice take and what qualification will the apprentice get at the end?

  • Customer Service Practitioner Level 2 Standard 
  • Functional Skills (if required)
  • Training on the job, learning through live webinars 

What is the expected career progression after this apprenticeship?

  • Potential progression within the company once completed the apprenticeship

Requirements and prospects

Desired skills and personal qualities

Communication skills, IT skills, Attention to detail, Organisation skills, Customer care skills, Problem solving skills, Administrative skills, Analytical skills, Patience

Qualifications

GCSE or equivalent English (Grade 4 / C) Desired
GCSE or equivalent Maths (Grade 4 / C) Desired

About the employer

We are a doctors surgery based in Northwich, we are a friendly team of doctors, nurses and professionals.

Employer

WITTON STREET SURGERY

Address

162 WITTON STREET

NORTHWICH

CW9 5QU

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Training

Training provider

TOTAL PEOPLE LIMITED

Apprenticeship standard

Customer service practitioner

Level 2 (GCSE)


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