IT Support Apprentice RESTORE COMPUTERS SERVICES LTD

You will have the opportunity to gain valuable skills, knowledge and experience as you complete an IT Cloud Network Specialist - Level 3 Apprenticeship. Duties will include Triaging inbound technical support requests.

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 07 Dec 2023

Apprenticeship summary

  • Annual wage

    £15,000.00

  • Working week

    All details will be confirmed at interview.

    Total hours per week: 37.5

  • Expected duration

    16 Months

  • Possible start date

    08 Jan 2024

  • Date posted

    23 Aug 2023

  • Apprenticeship level

    Advanced
    Level 3 (A level)

  • Reference number

    VAC1000193453

  • Positions

    1 available

What you will do in your working day

  • Triaging inbound technical support requests
  • Software imaging / Microsoft Intune
  • Preparing new IT equipment orders for delivery
  • Offering technical assistance if and when appropriate
  • Shadowing technicians both in the company’s workshop and on client premises utilising inactive periods to concentrate on their apprenticeship program
  • Assisting administrative staff with their duties 

The training you will be getting

Why choose our Cloud Network Specialist apprenticeship?

QA’s Cloud Network Specialist Level 3 Apprenticeship provides a solid foundation in installing network cabling and hardware. A Cloud Network Specialist’s role is both desk-based and involves visits to clients' premises to resolve issues. Apart from installing network cabling and hardware, they may also be required to assist in the deployment and management of cloud-based services.

QA’s Cloud Network Specialist Level 3 apprenticeship programme enables the apprentice to:

  • Follow a cloud-first curriculum, covering on-premise and cloud-enabled networking
  • Learn about core networking principles, including network addressing, cloud, virtualisation and security
  • Understand the principles, hardware, protocols and services that form part of on-premise, cloud and hybrid network architectures
  • Train with QA - the largest and leading provider for both Microsoft and AWS training
  • Learn technical content that aligns to, and is relevant to, employers and the market
  • Learn about DevOps methodologies and the fundamentals of databases and data migration

Tools and technologies learned: Learners will learn to use Microsoft Azure, AWS and Google Cloud.

What to expect at the end of your apprenticeship

90% Of QA Apprentices secure permanent employment after finishing their apprenticeship. 

Additionally, there may be opportunities to undertake further apprenticeship training as many of our programs offer on-going development tracks.

Requirements and prospects

Desired skills and personal qualities

Communication skills, IT skills, Attention to detail, Team working, Non judgemental

Qualifications

GCSE or equivalent any 3 subjects (Grade 4+ (A*-C)) Essential
GCSE or equivalent English (Grade 3+ (D or above)) Essential
GCSE or equivalent Maths (Grade 3+ (D or above)) Essential

About the employer

We are Cara Technology.  Our Business operates as a Managed Service Provider delivering IT Support and related services to SME’s throughout the North West of England with an emphasis on IT security.

Employer

RESTORE COMPUTERS SERVICES LTD

Address

CARA HOUSE

CROSSALL STREET

MACCLESFIELD

SK11 6QF

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Training

Training provider

QA LIMITED

Adjustments for experience

You could reduce your training time, or finish your apprenticeship faster, if you have relevant prior learning or experience. This could be relevant:

  • training
  • qualifications, like an NVQ in a relevant field
  • industry or sector experience

Apprenticeship standard

Information communications technician

Level 3 (A level)

Demonstrating experience

If your application is successful, you will have a chance to discuss your relevant prior learning or experience with your training provider and employer. You will all need to agree any adjustments to your training plan.

You should be prepared to show your competence, and evidence of relevant qualifications

Employer's Application Instructions

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 07 Dec 2023