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Apprentice Crew Member McDonald's - Knaresborough Retail Park - St James Retail Park - 1285 - F
Every McDonald's customer should have a brilliant experience each time they visit. As an Apprentice Crew Member, you'll make it happen! Get trained to the highest standards in food preparation and hygiene, and work towards your Level 2 Hospitality Team Member Standard.
This apprenticeship requires you to apply through the employer's website.
Apply nowClosing date: 19 Dec 2023
Apprenticeship summary
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Annual wage
£11,310.00
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Working week
You will have a rota including a variety of shifts, including evenings and weekends you might also be asked to work additional hours outside of this at short notice - Exact shifts to be confirmed
Total hours per week: 30
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Expected duration
15 Months
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Possible start date
26 Dec 2023
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Date posted
22 Aug 2023
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Apprenticeship level
Intermediate
Level 2 (GCSE) -
Reference number
VAC1000193030
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Positions
1 available
What you will do in your working day
As an Apprentice Crew Member, you'll quickly become part of a team, or 'Crew', that works together to provide the best, quick service, and a great family restaurant experience. If you've visited one of our restaurants before, you probably have an idea of what is involved in working here. But you might not realise the variety and scope of the role.
You'll be working in our fast-moving, high-energy environment and we're looking for a genuine smile plus an ability to connect with customers!
What your apprenticeship will offer:
● You'll work towards a Level 2 Hospitality Team Member Standard - which is equivalent to 5 GCSES!
● You'll receive day to day training in your restaurant and a blended social learning experience for your qualification. This will be delivered on a 121 basis in your workplace by one of our expert trainers every 4-6 weeks via face-to-face visits or remotely over telephone or Skype.
● The apprenticeship is a structured, learner and employer focused development programme designed to create opportunities for lifelong knowledge, skills, and behaviours.
● You'll be assigned an Apprenticeship Mentor who will support you alongside your Manager and Assessor throughout your training and in the run up to your End Point Assessment.
● They will coach you from your first day and facilitate your 20% off job training as well as support you with your practical and online assessments.
What your role will involve:
When working in a McDonald's restaurant, you will have to do a number of regular tasks, many which follow set procedures. Your tasks will include:
● Preparing every customer's food and drink to a gold stand.
● Making the customer's experience special - adapt to each customer's needs, be patient and welcoming.
● Keeping up to date with knowledge on our food and promotions.
● Completing tasks and activities in line with training/SOCs, company guidelines and management direction.
● Adhering to McDonald's standards of quality, service and cleanliness and following all workplace safety, security, and food hygiene procedures.
● Taking responsibility for your training in all areas; looking for opportunities to improve and develop.
● Following the 'Fix Up, Work Sharp' guidelines and taking pride in your personal appearance.
Benefits:
● Holiday pay
● Pension scheme
● Flexible working
● Free staff meals & employee discounts on selected McDonald's food
● Opportunities for training and development
● Discounts at major high street retailers
● Exclusive employee competitions
● Uniforms
● Service awards
At McDonald's you'll be working towards your Hospitality Team Member Level 2 Apprenticeship over the course of 15 months.
Being you at McDonald's:
Our customers come from all walks of life and so do we. We are proud of our McFamily which includes people from a wide variety of backgrounds, all offering something unique to our company. If you share our passion for delivering great customer experience, you will find a home at McDonald's!
If you feel you can already demonstrate, or quickly learn the above skills, start your apprenticeship journey, and apply today!
The training you will be getting
Hospitality Team Member Apprenticeship - Food and Beverage Service L2 including Functional Skills in Maths and English
What to expect at the end of your apprenticeship
Once you've successfully completed this apprenticeship there are many opportunities to develop and have a rewarding career, with progression opportunities into Supervisor and Management roles.
Requirements and prospects
Desired skills and personal qualities
Qualifications
Things to consider
About the employer
Employer
McDonald's - Knaresborough Retail Park - St James Retail Park - 1285 - F
Address
St James Retail Park
HG5 8PZ
Training
Training provider
LIFETIME TRAINING GROUP LIMITED
Adjustments for experience
You could reduce your training time, or finish your apprenticeship faster, if you have relevant prior learning or experience. This could be relevant:
- training
- qualifications, like an NVQ in a relevant field
- industry or sector experience
Apprenticeship standard
Hospitality team member
Level 2 (GCSE)
Demonstrating experience
If your application is successful, you will have a chance to discuss your relevant prior learning or experience with your training provider and employer. You will all need to agree any adjustments to your training plan.
You should be prepared to show your competence, and evidence of relevant qualifications
Employer's Application Instructions
This apprenticeship requires you to apply through the employer's website.
Apply nowClosing date: 19 Dec 2023