Sales & Operations Administration Apprentice R J CORTEL LTD

Office based, desk based role assisting the central management team with the day to day running of the business. Duties will be expansive, but will include telephone answering, booking of appointments, purchasing, data-entry and correction, involvement with the monthly billing process and raising of support tickets. Duties to include; Data entry and correction. Purchasing. Appointment setting.

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Closing date: 30 Sep 2023

Apprenticeship summary

  • Annual wage


  • Working week

    Monday to Friday 9am to 5.30pm with a 30 minute lunch break.

    Total hours per week: 40

  • Expected duration

    24 Months

  • Possible start date

    02 Oct 2023

  • Date posted

    22 Aug 2023

  • Apprenticeship level

    Level 3 (A level)

  • Reference number


  • Positions

    1 available

What will the apprentice be doing?

  • Data entry and correction
  • Purchasing
  • Appointment setting
  • Sales support
  • Newsletters 
  • Support tickets

What training will the apprentice take and what qualification will the apprentice get at the end?

The successful applicant will complete the Level 3 Business Administrator Apprenticeship Standard. Once you have completed your final assessments known as an End Point Assessment you will receive either a grade Pass or Distinction.

There will be monthly workshops run by East Sussex College. The majority will be run remotely but some will be face-to-face at one of the college campuses. In addition to this you will also have visits from your assessor in the workplace. Your assessor will be doing training, observations and workplace reviews.

If you don’t hold a Level 2 qualification in maths and English such as GCSEs at grade C/4 or above, or Level 2 Functional Skills, you will be required to undertake Level 2 Functional Skills. Final exams for these qualifications will take place at one of East Sussex College’s campuses.

6 hours of your week, will be spent on training and you will be required to log this training. Training is where you are learning anything that is relevant to the job role. It will include: being mentored, observing other members of staff, work on your portfolio, research, any relevant in-house training, monthly workshops, meetings with your assessor etc.

You can only be entered in for your End Point Assessment once you have logged all your training.

What is the expected career progression after this apprenticeship?

We are looking for someone to join us and develop as the company develops. Long term prospects would be to become Office Manager.

Requirements and prospects

Desired skills and personal qualities

Organisation skills, Team working, Keen to develop, Outgoing, Confident, Diligent


GCSE or equivalent English Language or Literature and maths (Grade 4/C or Equivalent) Desired

About the employer

Since 2001, we are the independent and trusted technology solutions provider for small and medium sized organisations in the South East. Remaining dedicated to traditional service excellence whilst consistently on the edge of technological advancement, our team of industry experts are proud to deliver a truly dependable, valuable and enduring business relationship.







BN26 6QH

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Training provider



Katie Parris


Apprenticeship standard

Business administrator

Level 3 (A level)

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