IT Apprentice (3Gi Technology) 3GI TECHNOLOGY LIMITED

Provide 1st line technical support to telephone requests and emails from users. Application support to ensure our users are leveraging cloud systems to their fullest potential.

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Closing date: 30 Oct 2023

Apprenticeship summary

  • Annual wage


    £9609.60 - £15,000.00 per year

  • Working week

    Days and shifts to be confirmed.

    Total hours per week: 35

  • Expected duration

    18 Months

  • Possible start date

    06 Nov 2023

  • Date posted

    17 Aug 2023

  • Apprenticeship level

    Level 3 (A level)

  • Reference number


  • Positions

    1 available

What will the apprentice be doing?

  • Troubleshooting hardware and software issues and escalating or remediating as required
  • Maintenance and documentation of the registration system
  • Manage user requests for software downloads or installations
  • Maintenance of existing systems, troubleshooting issues with performance

What training will the apprentice take and what qualification will the apprentice get at the end?

Estio apprenticeship training programmes are delivered virtually by our fully qualified and industry experienced training team. Using their expert knowledge, we’ve purposefully built our programmes around the real world use of modern technology, so that the skills we create can be directly applied in the workplace.

Throughout the apprenticeship, learners receive coaching, help and guidance from a dedicated team who are there to ensure they get the most from their work experience.

Successful completion of this apprenticeship gives you an accredited Level 3 Information Communications Technician, with training in how to:

  • Efficiently operate and control your ICT infrastructure - physical or virtual hardware, software, network services and data storage
  • Use infrastructure management tools to automate the provisioning, testing, deployment and monitoring of infrastructure components
  • Prioritise systems support tasks and monitor and maintaining system performance
  • Maintain regulatory, legal and professional standards
  • Support the information systems needs for your business

What is the expected career progression after this apprenticeship?

The role offers long term security and the opportunity to progress into a permanent position.

Requirements and prospects

Desired skills and personal qualities

Flexible and adaptable, Amazing communication skills, Willingness to learn, Interest and passion for IT, Methodological and organised


GCSE or equivalent English (Grade A*-C/9-4 or equivalent) Essential
GCSE or equivalent maths (Grade A*-C/9-4 or equivalent) Essential

Things to consider

Full training and support. Industry recognized qualifications. Build confidence and experience in a corporate office environment. Work as part of a highly experienced team . Ability to determine the skills you want to develop from a range of industry-standard platforms. Opportunities for career growth and development, including architecture and project management • Free breakfasts • Pool table • Darts board • Friday beers

About the employer

3Gi Technology is a Technology Service Provider (TSP). Our vision is to help leadership teams digitally transform by bridging the gap between business and IT and empowering stakeholders with strategic insights for superior decision making. We do this by demystifying technical complexity and raising the technology profile at board level, enabling businesses to navigate their digital journey while maximising return on digital investment.







CM15 8QF

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Training provider



Raymond Duke


Apprenticeship standard

Information communications technician

Level 3 (A level)

Before you apply

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