Apprentice Customer Support Administrator SIMPLY BEARINGS LTD
Apprentice Customer Support Administrator for a bearings company based in Leigh. You will undertake your Level 2 Customer Service Practitioner qualification. You will be engaging with a wide range of customers either by telephone or electronically, as well as other duties.
This apprenticeship requires you to apply through the employer's website.
Apply nowClosing date: 15 Feb 2024
Apprenticeship summary
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Annual wage
£11,440.00
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Working week
Monday - Friday 8:30am-5:30pm / 1 hour unpaid lunch / breaks am and pm / 40 hours pw
Total hours per week: 40
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Expected duration
12 Months
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Possible start date
22 Feb 2024
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Date posted
15 Aug 2023
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Apprenticeship level
Intermediate
Level 2 (GCSE) -
Reference number
VAC1000191365
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Positions
1 available
What you will do in your working day
• Engaging with a wide range of customers either by telephone or electronically.
• Providing UK and international sales support
• Resolving UK and international sales enquiries via inbound calls or emails.
• Preparation and processing of UK and International sales quotes and sales orders.
• Processing purchase orders for account customers
• Liaising with manufacturers to fulfil orders.
• Dealing with customer returns/ exchanges
• Dealing with carrier claims
• Dealing with eBay orders
The training you will be getting
- Intermediate Level 2 Apprenticeship in customer service, including NVQ and functional skills maths and English if required.
- Work based learning.
What to expect at the end of your apprenticeship
- A great opportunity to develop your career with an employer who supports continuing professional development.
Requirements and prospects
Desired skills and personal qualities
Qualifications
GCSE or equivalent Maths (Grade 3) Desired
About the employer
Employer
SIMPLY BEARINGS LTD
Address
HALTON HOUSE GREEN FOLD WAY
LEIGH
LANCASHIRE
WN7 3XJ
Training
Training provider
NORTH LANCS. TRAINING GROUP LIMITED(THE)
Adjustments for experience
You could reduce your training time, or finish your apprenticeship faster, if you have relevant prior learning or experience. This could be relevant:
- training
- qualifications, like an NVQ in a relevant field
- industry or sector experience
Apprenticeship standard
Customer service practitioner
Level 2 (GCSE)
Demonstrating experience
If your application is successful, you will have a chance to discuss your relevant prior learning or experience with your training provider and employer. You will all need to agree any adjustments to your training plan.
You should be prepared to show your competence, and evidence of relevant qualifications
Employer's Application Instructions
This apprenticeship requires you to apply through the employer's website.
Apply nowClosing date: 15 Feb 2024