Apprentice Customer Support Administrator SIMPLY BEARINGS LTD

Apprentice Customer Support Administrator for a bearings company based in Leigh. You will undertake your Level 2 Customer Service Practitioner qualification. You will be engaging with a wide range of customers either by telephone or electronically, as well as other duties.

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 15 Feb 2024

Apprenticeship summary

  • Annual wage

    £11,440.00

  • Working week

    Monday - Friday 8:30am-5:30pm / 1 hour unpaid lunch / breaks am and pm / 40 hours pw

    Total hours per week: 40

  • Expected duration

    12 Months

  • Possible start date

    22 Feb 2024

  • Date posted

    15 Aug 2023

  • Apprenticeship level

    Intermediate
    Level 2 (GCSE)

  • Reference number

    VAC1000191365

  • Positions

    1 available

What you will do in your working day

• Engaging with a wide range of customers either by telephone or electronically.
• Providing UK and international sales support
• Resolving UK and international sales enquiries via inbound calls or emails.
• Preparation and processing of UK and International sales quotes and sales orders.
• Processing purchase orders for account customers
• Liaising with manufacturers to fulfil orders.
• Dealing with customer returns/ exchanges
• Dealing with carrier claims
• Dealing with eBay orders

The training you will be getting

  • Intermediate Level 2 Apprenticeship in customer service, including NVQ and functional skills maths and English if required.
  • Work based learning.

What to expect at the end of your apprenticeship

  • A great opportunity to develop your career with an employer who supports continuing professional development.

Requirements and prospects

Desired skills and personal qualities

Communication skills, Team working, Initiative

Qualifications

GCSE or equivalent English (Grade 3) Desired
GCSE or equivalent Maths (Grade 3) Desired

About the employer

The Uk's Number One Online Bearings and Seals Supplier Located in the heart of the Northwest with the premier SKF brand your requirements for high-quality bearings are here.

Employer

SIMPLY BEARINGS LTD

Address

HALTON HOUSE GREEN FOLD WAY

LEIGH

LANCASHIRE

WN7 3XJ

You must have JavaScript enabled to view a map of the location

Training

Training provider

NORTH LANCS. TRAINING GROUP LIMITED(THE)

Adjustments for experience

You could reduce your training time, or finish your apprenticeship faster, if you have relevant prior learning or experience. This could be relevant:

  • training
  • qualifications, like an NVQ in a relevant field
  • industry or sector experience

Apprenticeship standard

Customer service practitioner

Level 2 (GCSE)

Demonstrating experience

If your application is successful, you will have a chance to discuss your relevant prior learning or experience with your training provider and employer. You will all need to agree any adjustments to your training plan.

You should be prepared to show your competence, and evidence of relevant qualifications

Employer's Application Instructions

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 15 Feb 2024