Apprentice Network Field Engineer NODEONE LIMITED

Velocity Academy have an exciting new opportunity for an Apprentice Network Field Engineer with Node One, a Network Company based in Dartford. The field engineer apprenticeship role in our team is of a technical in nature and mainly involves working with networking equipment such as switches, routers, firewalls and wireless access points.

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Closing date: 20 Oct 2023

Apprenticeship summary

  • Annual wage


    £15,000 - £18,000 per annum (DOE) • A reliable vehicle (Car allowance of £350 per Month will be paid in addition to salary)

  • Working week

    • 8 hour shift • Day shift • Flexitime • Holidays • Night shift (depending on age) • Overtime (depending on age) • Weekend availability Shifts to be confirmed.

    Total hours per week: 40.0

  • Expected duration

    15 Months

  • Possible start date

    23 Oct 2023

  • Date posted

    10 Aug 2023

  • Apprenticeship level

    Level 3 (A level)

  • Reference number


  • Positions

    1 available

What will the apprentice be doing?

The role is largely customer site based across the UK (and into Europe) and activities are varied. The role would suit an individual who enjoys travelling, new technology exposure, has a can-do attitude and works well in a team.

Your duties and responsibilities in this role will consist of:

The role involves day to day responsibilities including attending urgent data network service affecting fault calls, conducting wireless networking surveys and new networking equipment installations (These would all be initially under supervision).

Regular travel across the UK to customer sites is expected and part of the role, and a car allowance or equivalent is included in the package.

The field service team-members also participate periodically in an out-of-hours rota (This would apply after a suitable bedding in period) (which includes an allowance), and report to our service desk during normal working hours. No specific times per day apply to any particular activity as these are all task-specific and most are reactive/intervention in nature. Overtime can be applicable to onsite out-of-hours work where customer charges are applied.

Key Responsibilities

  • Provide 24x7 rota based on-call support to customers as part of the field engineering team
  • Be reactive to our internal service desk and assist them with supporting our customers both onsite and offsite
  • Be responsible for your site visit reports including quality, accuracy and timeliness
  • Working with the service desk manager, keep relevant technical and industry certifications up to date
  • Be willing to participate in up skilling for new technologies and products we are required to support in the field
  • Be prepared to travel to customer sites regularly
  • Maintain your issued toolkit and assets to a high standard
  • Maintain a high level of courtesy and professionalism with customers at all times


  • 5 GCSEs grades A*-C/9-4 or equivalent (including English Language and Maths)
  • Cisco CCT or CCNA. Where not already in place, the business will support the candidate in terms of achieving CCT minimum certification during probation periods
  • Candidate must be fluent in English. Other language skills considered a plus
  • Candidate must have a valid passport and UK permitted driving license- due to network servicing and attending fault calls
  • Candidate must pass local background and security checks

What training will the apprentice take and what qualification will the apprentice get at the end?

Information Communications Technician Level 3.

Velocity apprenticeship training programmes are delivered virtually by our fully qualified and industry experienced training team. Using their expert knowledge, they will provide the skills necessary to succeed in the workplace and to expand future career prospects.

Throughout the apprenticeship learners receive coaching, help and guidance from a dedicated team who are there to ensure they get the most from their programme.

Successful completion of this apprenticeship gives you an accredited Level 3 Information Communications Technician, with training in how to:

  • Complete cabling tasks for example coaxial, copper, fibre or remotely.
  • Administer mobile devices on a network.
  • Deliver network tasks prioritising security with a view to mitigating and defending against security risks.
  • Install and configure relevant software and physical or virtual hardware as appropriate for example: network devices, switches and routers.

For a full list of programme modules visit:

What is the expected career progression after this apprenticeship?

The role offers long term security and the posssible opportunity to progress into a permanent position.

Requirements and prospects

Desired skills and personal qualities

Communication skills, IT skills, Attention to detail, Organisation skills, Customer care skills, Problem solving skills, Presentation skills, Administrative skills, Number skills, Analytical skills, Logical, Team working, Creative, Initiative, Non judgemental, Patience


GCSE or equivalent 5 GCSE's including English & Maths (Grade A*-C/9-4 or equivalent) Essential

About the employer

We are currently looking for a data networking engineer to join our thriving field engineering services team. Our company is a channel-only services business. We deliver our services (both professional consulting services and field engineering) to IT re-sellers, distributors and manufacturers including HP and Cisco. We predominantly deal with data networking, including WiFi, switching/routing and firewalls etc.




2 Central Road



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Training provider




Apprenticeship standard

Information communications technician

Level 3 (A level)

Before you apply

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