Apprentice Account Administrator / Negotiator Town & Country Legal Services LLP
An exciting opportunity has arisen for an Apprentice Administrator to join Town and Country Legal Services LLP, based in Caterham, who provide Private Investigation/Debt Collection services. The role includes providing essential office support, with a good telephone manner, able to take accurate notes & scan documents to case files & data entry.
Closing date: 29 Sep 2023
Apprenticeship summary
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Annual wage
£12,000.00
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Working week
Monday - Friday, 9.00am - 5.30pm.
Total hours per week: 37.5
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Expected duration
18 Months
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Possible start date
03 Oct 2023
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Date posted
31 Aug 2023
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Apprenticeship level
Advanced
Level 3 (A level) -
Reference number
VAC1000190335
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Positions
3 available
What will the apprentice be doing?
The successful applicants will need to be calm, confident and able to negotiate over the telephone.
The role involves:
- Contacting external customers and their clients
- The ability to listen and record accurate notes
- Negotiating over the telephone
- Scanning/storing documents
- Handling incoming/outgoing mail
- Read and understand policy documents
- Letter and e-mail writing
- Updating the computer system
- Delivering work to negotiators using an event diary
- Attending networking functions
What training will the apprentice take and what qualification will the apprentice get at the end?
- Level 3 Business Administrator Apprenticeship Standard
- Functional Skills in maths and English if required
The course covers a wide range of areas such as communication, finance, business processes & understanding the business environment.
The study areas are designed to help build the knowledge, skills and behaviours to achieve the end point assessment which is taken at the end of the apprenticeship through an independent assessment/awarding organisation.
What is the expected career progression after this apprenticeship?
- Good future prospects are available to move into a permanent position with opportunities to develop into an Account Manager, Debt Manager or join the Finance Team depending on your ability and interests
Requirements and prospects
Desired skills and personal qualities
Qualifications
About the employer
Employer
Town & Country Legal Services LLP
Address
FIRST FLOOR QUADRANT HOUSE
47-65 CROYDON ROAD
CATERHAM
CR3 6PB
Training
Training provider
ASSOCIATED NEIGHBOUR TRAINING LIMITED
Contact
andrew.greenslade@neighbour-training.co.uk
01883742032
Apprenticeship standard
Business administrator
Level 3 (A level)
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