Ford Vehicle Parts Advisor Apprenticeship - Thurrock FORD RETAIL LIMITED

A Ford Vehicle parts Advisor Apprentice is required. An exciting opportunity for an apprentice to work alongside fully qualified parts advisors to be fully trained in sourcing and supplying parts for light vehicles. Duties include handling, storing and receiving stock, payments, procedures, identifying, sourcing and ordering parts.

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Closing date: 31 Oct 2023

Apprenticeship summary

  • Annual wage

    £11,000.00

  • Working week

    Monday - Friday, 9.00am – 5.00pm. Occasional Saturday's exact shifts TBC.

    Total hours per week: 40.0

  • Expected duration

    15 Months

  • Possible start date

    01 Nov 2023

  • Date posted

    09 Aug 2023

  • Apprenticeship level

    Intermediate
    Level 2 (GCSE)

  • Reference number

    VAC1000190101

  • Positions

    1 available

What will the apprentice be doing?

  • Safe storage of parts
  • Handling, storing and receiving stock, payments, procedures, identifying, sourcing and ordering parts
  • Monitoring and solving customer problems/enquiries and processing customer’s orders
  • The Parts Advisor Apprentice will be working with both customers and workshop staff, over the phone and face to face, using computerised stock management systems and parts identification programme – ECAT
  • A Parts Advisor Apprentice will support the dealership, improve sales and provide excellent customer service

What training will the apprentice take and what qualification will the apprentice get at the end?

  • Customer service practitioner Level 2 (GCSE)
  • Apprentices will be working and will be trained within the dealership and an advisor will visit at least every 4 weeks as part of a close support network to ensure that apprentices are both enjoying and succeeding in their course

What is the expected career progression after this apprenticeship?

  • A full-time career within the automotive industry, with many opportunities to progress to positions of authority
  • By having a highly regarded set of skills, apprentices can go on to develop their career within specific interests they may have, such as progressing through the dealership

Requirements and prospects

Desired skills and personal qualities

No skills required

Qualifications

GCSE or equivalent Maths & English (Grade 4/C) Essential

About the employer

Established in 1919 in Oxfordshire, Hartwell Automotive Group Ltd is a leading automotive group representing Ford car and commercial vehicles. With eleven locations based across the UK, we’re delighted to assist customers with their motoring needs, and have built a reputation for providing exceptional customer service and the highest quality vehicles. It’s this reputation, and the loyalty of our valued customers, that has seen us reach our centenary in 2019. In addition to the wide variety of new cars that we offer, we have a comprehensive stock of used vehicles for sale across our network. These include models from a range of franchises, and which can suit a variety of needs. Whether you’re looking for your very first car at an affordable price, or need to upgrade your existing vehicle to accommodate your growing family, we can help.

Employer

FORD RETAIL LIMITED

Address

Unit B

RM20 3FN

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Training

Training provider

SKILLNET LIMITED

Contact

Sean Hogan

sean.hogan@skillnet.org.uk

01923216165

Apprenticeship standard

Customer service practitioner

Level 2 (GCSE)

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