Apprentice Administration Assistant DRS PRENTICE, THOMAS, DENNIS & MALEKI
An exciting opportunity to join Old Mill & Millgates Medical Practice in Poringland as an apprentice admin assistant. The successful applicant will undertake a wide variety of administrative duties including phone calls, emails and assist in the smooth running of the surgery. This will prepare them for future employment.
Closing date: 06 Oct 2023
Apprenticeship summary
-
Annual wage
£10,400.00
£200 per week
-
Working week
Monday to Friday, Shift TBC
Total hours per week: 37.5
-
Expected duration
18 Months
-
Possible start date
09 Oct 2023
-
Date posted
03 Aug 2023
-
Apprenticeship level
Advanced
Level 3 (A level) -
Reference number
VAC1000188450
-
Positions
1 available
What will the apprentice be doing?
The successful applicant will be required to work as a key member of our staff on a variety of administrative tasks. The role will require the ability to work in a team but also to be disciplined and motivated whilst working on your own after appropriate training. The role will allow you to gain experience in all administration (non-managerial) of a surgery.
Duties will include the following:
- To provide general administrative support for the practice, including supporting the nursing team with administrative tasks
- Scanning incoming mail, circulating as appropriate and adding information to patient records
- Maintaining the filing and administrative systems
- Producing patient letters
- Support the rest of the administration team
To provide a courteous and efficient reception service to patients, carers and visitors within the practice ensuring:
- Patients access the primary care services they require in a timely fashion
- Visitors sign in and out and the member of staff they are seeing are advised of their arrival
- Queries are answered or passed to an appropriate member of staff in a timely fashion
To provide general assistance and administration to the practice clinical and leadership teams, including:
- Accurately updating patient records using System-One
- Taking action as requested by doctors and the nursing team
- Phoning patients to arrange/rearrange appointments and/or confirm test results
- Supporting the provision of a seamless co-ordinated multidisciplinary service through good communication
- Any other tasks/duties as requested by the partners, manager team or reception supervisor
What training will the apprentice take and what qualification will the apprentice get at the end?
- Level 3 Diploma for Business Administrators
- Level 2 Functional Skills English and maths
- Preparation for End-point assessment
- End-point assessment
- On and off the job training and location to be confirmed
What is the expected career progression after this apprenticeship?
- Potential employment on completion of apprenticeship
Requirements and prospects
Desired skills and personal qualities
Qualifications
GCSE or equivalent Math's (Grade 4) Essential
About the employer
Employer
DRS PRENTICE, THOMAS, DENNIS & MALEKI
https://www.oldmillandmillgatessurgery.nhs.uk/
Address
OLD MILL SURGERY
HARDLEY ROAD
PORINGLAND
NR14 7FA
Training
Training provider
POULTEC TRAINING LIMITED
Apprenticeship standard
Business administrator
Level 3 (A level)
Before you apply
Before you apply for an apprenticeship you must first create an account. If you already have an account you'll need to sign in.