Business Administrator Apprentice SWIFT MOTOR ENGINEERING LTD

An exciting opportunity within Swift Motor Engineering has arisen to join this friendly family ran business as a Business Administration/Receptionist. Working alongside two experienced members of staff, you will be mentored at every step of your apprenticeship and be able to grow and progress in the role. You will provide excellent customer service both face to face and over the telephone to clients of the business, as well as other duties.

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Closing date: 19 Apr 2024

Apprenticeship summary

  • Annual wage


  • Working week

    8:30am - 5:00pm, Monday - Friday, 40 hours per week

    Total hours per week: 40.0

  • Expected duration

    18 Months

  • Possible start date

    22 Apr 2024

  • Date posted

    31 Jul 2023

  • Apprenticeship level

    Level 3 (A level)

  • Reference number


  • Positions

    1 available

What you will do in your working day

  • Provide best practice administration support to both the office staff and the wider business
  • Provide excellent customer service both face to face and over the telephone to clients of the business
  • Operate company booking system (Teckman) for all customer bookings and invoicing
  • Order parts required for car repairs
  • Liaise with suppliers and build excellent customer relationships
  • Assist with completing department documentation
  • Assist with promotion of company on social media platforms
  • Support with housekeeping tasks such as re-stocking consumables, stationery, diary management etc.
  • To perform any other duties as may be reasonably requested across the wider business

The training you will be getting

  • Business Administration Level 3, at Access Training

What to expect at the end of your apprenticeship

There is the opportunity to progress within this organisation, as it continues to grow. Possibility of progressing into role of Service Advisor.

Requirements and prospects

Desired skills and personal qualities

Communication skills, IT skills, Attention to detail, Organisation skills, Logical, Initiative


GCSE or equivalent English (Grade Minimum grade 4/C) Essential
GCSE or equivalent Maths (Grade Minimum grade 4/C) Essential

Things to consider

There may be an occasional requirement (once per month at most) to work on a Saturday morning. Overtime rate will apply for any overtime worked Staff / Family Discounts (Variable) / Lunch Break 30 Mins / 20 Days Holiday + Bank Holidays

About the employer

The original Volkswagen Audi Group specialist in the North East of England. The only specialist to have all the required diagnostic equipment and specialist tooling purchased directly from the manufacturer. Access to all key programming, software updates, component protection, latest current flow diagrams and workshop repair manuals, as well as campaigns and technical product information. Your car or VW commercial simply could not be in better hands. We have extensive product knowledge of over 25 years, allowing us to see almost every problems and issues there are to see!








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Training provider


Adjustments for experience

You could reduce your training time, or finish your apprenticeship faster, if you have relevant prior learning or experience. This could be relevant:

  • training
  • qualifications, like an NVQ in a relevant field
  • industry or sector experience


Apprenticeship standard

Business administrator

Level 3 (A level)

Demonstrating experience

If your application is successful, you will have a chance to discuss your relevant prior learning or experience with your training provider and employer. You will all need to agree any adjustments to your training plan.

You should be prepared to show your competence, and evidence of relevant qualifications

Before you apply

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