Business Administrator Apprentice SWIFT MOTOR ENGINEERING LTD

An exciting opportunity within Swift Motor Engineering has arisen to join this friendly family ran business as a Business Administration/Receptionist. Working alongside two experienced members of staff, you will be mentored at every step of your apprenticeship and be able to grow and progress in the role. You will provide excellent customer service both face to face and over the telephone to clients of the business, as well as other duties.

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Closing date: 27 Oct 2023

Apprenticeship summary

  • Annual wage

    £11,440.00

  • Working week

    8:30am - 5:00pm, Monday - Friday, 40 hours per week

    Total hours per week: 40.0

  • Expected duration

    18 Months

  • Possible start date

    30 Oct 2023

  • Date posted

    31 Jul 2023

  • Apprenticeship level

    Advanced
    Level 3 (A level)

  • Reference number

    VAC1000187252

  • Positions

    1 available

What will the apprentice be doing?

  • Provide best practice administration support to both the office staff and the wider business
  • Provide excellent customer service both face to face and over the telephone to clients of the business
  • Operate company booking system (Teckman) for all customer bookings and invoicing
  • Order parts required for car repairs
  • Liaise with suppliers and build excellent customer relationships
  • Assist with completing department documentation
  • Assist with promotion of company on social media platforms
  • Support with housekeeping tasks such as re-stocking consumables, stationery, diary management etc.
  • To perform any other duties as may be reasonably requested across the wider business

What training will the apprentice take and what qualification will the apprentice get at the end?

  • Business Administration Level 3, at Access Training

What is the expected career progression after this apprenticeship?

There is the opportunity to progress within this organisation, as it continues to grow. Possibility of progressing into role of Service Advisor.

Requirements and prospects

Desired skills and personal qualities

Communication skills, IT skills, Attention to detail, Organisation skills, Logical, Initiative

Qualifications

GCSE or equivalent English (Grade Minimum grade 4/C) Essential
GCSE or equivalent Maths (Grade Minimum grade 4/C) Essential

Things to consider

There may be an occasional requirement (once per month at most) to work on a Saturday morning. Overtime rate will apply for any overtime worked Staff / Family Discounts (Variable) / Lunch Break 30 Mins / 20 Days Holiday + Bank Holidays

About the employer

The original Volkswagen Audi Group specialist in the North East of England. The only specialist to have all the required diagnostic equipment and specialist tooling purchased directly from the manufacturer. Access to all key programming, software updates, component protection, latest current flow diagrams and workshop repair manuals, as well as campaigns and technical product information. Your car or VW commercial simply could not be in better hands. We have extensive product knowledge of over 25 years, allowing us to see almost every problems and issues there are to see!

Employer

SWIFT MOTOR ENGINEERING LTD

Address

UNIT 1 HADRIAN HOUSE

REDBURN ROAD

NEWCASTLE UPON TYNE

NE5 1NB

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Training

Training provider

ACCESS TRAINING LIMITED

Contact

mmclocklan@acesstraining.org

Apprenticeship standard

Business administrator

Level 3 (A level)

Before you apply

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