Warehouse Apprentice (Balham) HOWDEN JOINERY LIMITED

At Howdens we operate an ‘in stock’ business through all our depots. Our Warehouse Person is responsible for effective stock maintenance, compliance with strict health and safety regulations and high standards of customer service. Duties will include storing goods, moving stock, plus much more.

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Closing date: 01 Nov 2023

Apprenticeship summary

  • Annual wage

    £15,000.00

    £15,000 salary Paid holiday entitlement Generous Pension Scheme Team incentives and outings Staff discount on Howdens products

  • Working week

    Monday - Friday, 9.00am - 5.00pm, shifts, may work evenings and weekends.

    Total hours per week: 40.0

  • Expected duration

    12 Months

  • Possible start date

    04 Dec 2023

  • Date posted

    28 Jul 2023

  • Apprenticeship level

    Intermediate
    Level 2 (GCSE)

  • Reference number

    VAC1000187028

  • Positions

    1 available

What will the apprentice be doing?

  • Deal with customers in a courteous, professional, and knowledgeable way
  • Maintain general housekeeping duties within the warehouse, including stock rotation, cleanliness, tidiness and compliance with Health & Safety guidelines
  • Carry out security and compliance checks on all incoming stock and outgoing orders while adhering to stock management guidelines to ensure accuracy
  • Carry out daily checks on the forklift truck and other mechanical equipment and report all defects to the Depot Manager

Warehouse operatives work in a variety of warehouse environments.

Work activities include:

  • Taking deliveries
  • Checking for damaged/missing items
  • Storing goods
  • Moving stock by various methods
  • Picking/packing orders
  • Loading goods for dispatch
  • Maintaining stock records and documentation, and cleaning

They are required to safely use a range of equipment, machinery and vehicles, as relevant to their role and setting. This could include mechanical racking systems, materials handling equipment (MHE) or forklift trucks.

Warehouse operatives communicate with a wide range of people and customers. They have a passion to meet customers’ expectations by providing a quality service that encourages repeat business. Individuals in this role are highly competent at using industry-recognised systems and associated services (e.g. Traffic/Warehouse Management Systems) and will be able to work under pressure to tight deadlines.

What training will the apprentice take and what qualification will the apprentice get at the end?

  • Supply Chain Warehouse Operative Level 2 - Intermediate Apprenticeship
  • Training provided by an in-house Learning & Development Team
    Support from an external training provider
  • 15-month programme including a minimum 12-month learning period plus end point assessment
  • Apprentices without Level 1 English and maths will need to achieve this level and take the test for Level 2 English and maths prior to taking the end-point assessment and completing the apprenticeship

What is the expected career progression after this apprenticeship?

  • Full-time employment with Howdens

Requirements and prospects

Desired skills and personal qualities

Communication skills, Attention to detail, Organisation skills, Customer care skills, Administrative skills, Team working, Initiative, Physical fitness

Qualifications

GCSE or equivalent English (Grade 4 / C and above) Desired
GCSE or equivalent Maths 4 / C (Grade 4 / C and above) Desired

About the employer

Howdens Joinery, a trade only business with over 780 depots, has built a reputation that builders can trust through offering best local price and providing product from local stock. Our unbeatable service and product has led to us becoming a market leader, which is why we were awarded the Royal Warrant of Appointment to Her Majesty the Queen 2015 for our quality and excellence. At Howdens we invest in our people and provide thorough on the job training and excellent career progression opportunities, reflected in our placement at Number 17 in the Top 100 Apprenticeship Employers table 2022. We are proud of our substantial growth with over 780 depots nationwide and remain committed to success through the expansion of our local depot network. Despite its scale, Howdens remains a local business with traditional values and we are seeking talented people to help us continue to grow our business.

Employer

HOWDEN JOINERY LIMITED

Address

10-12 Weir Rd

London

SW12 0NA

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Training

Training provider

STAFF SELECT LTD

Contact

apprenticeships@novatraining.co.uk

Apprenticeship standard

Supply chain warehouse operative

Level 2 (GCSE)

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