Apprentice Seasonal Department Assistant Brookfields Garden Centre
Brookfield’s Garden Centre is seeking a Retail Assistant for its Outdoor Living and Christmas department. These are interesting and varied roles, focusing on outdoor living products such as Garden Furniture, Barbecues / accessories and Christmas.
Closing date: 25 Sep 2023
Apprenticeship summary
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Annual wage
£10,982.40
Staff uniform provided. Gym membership for David Lloyd Nottingham. Automatic enrolment in Pension scheme with opt-out facility.
Wages explained
Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week).
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Working week
9.00am - 5.30pm - 5 Days a week in total, including one weekend day (to be confirmed).
Total hours per week: 40
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Expected duration
18 Months
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Possible start date
26 Sep 2023
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Date posted
27 Jul 2023
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Apprenticeship level
Intermediate
Level 2 (GCSE) -
Reference number
VAC1000186614
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Positions
1 available
What will the apprentice be doing?
The role includes:
Customer Service:
- Provide excellent levels of customer service
- Ensure customers have the best shopping experience
- Till cover when required
Sales:
- Contribute towards ensuring department sales targets are achieved
- Excellent product knowledge in order to advise and answer customer queries
Visual Merchandising:
- Encourage customers to make purchases through visual presentation of stock
- Keep the store in great shape and looking its best
- Keep stock clean and presentable at all times
Personal Qualities:
Previous retail experience is preferred but not essential. What’s more important to us is that you’re passionate about working with our customers and enjoy sharing knowledge with others.
- A flexible team player, who is energetic, enthusiastic and dynamic
- Excellent customer service skills and a friendly personality
- Professional, responsible and well-presented
- Excellent time management skills
- Great communication skills
What training will the apprentice take and what qualification will the apprentice get at the end?
Customer Service Practitioner Level 2 - https://www.instituteforapprenticeships.org/apprenticeship-standards/customer-service-practitioner-v1-1
Functional Skills English and Maths up to Level 2 if not exempt.
Day release - One day per week to Nottingham College.
15-18 month duration.
Please note that as this is an apprenticeship standard you will be required to sit an end point assessment. Please refer to above link for more information.
What is the expected career progression after this apprenticeship?
Potential opportunity for ongoing employment within the company following successful completion of the apprenticeship.
Requirements and prospects
Desired skills and personal qualities
Qualifications
Things to consider
About the employer
Employer
Brookfields Garden Centre
http://www.brookfieldsgardencentre.co.uk/
Address
431 MAPPERLEY PLAINS
NOTTINGHAM
NG3 5RW
Training
Training provider
NOTTINGHAM COLLEGE
Contact
Nottingham College Apprenticeship Team
business@nottinghamcollege.ac.uk
0115 9457260
Apprenticeship standard
Customer service practitioner
Level 2 (GCSE)
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