Level 2/Intermediate Apprenticeship Pharmacy Services Assistant Phakeys Pharmacy

Phakeys Pharmacy is offering a reliable and enthusiastic candidate an opportunity to work in the pharmaceutical health sciences sector as an Apprentice Dispensary Assistant. The successful candidate will be assisting in the dispensing of medication; gaining key skills assisting customers on the counter.

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Closing date: 31 Oct 2023

Apprenticeship summary

  • Annual wage


    Wages explained

    Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week).

    Minimum Wage Rates

  • Working week

    Full range of shifts between: Wednesday – Friday 9am – 6pm, Saturday 9am-1pm.

    Total hours per week: 30

  • Expected duration

    18 Months

  • Possible start date

    01 Nov 2023

  • Date posted

    27 Jul 2023

  • Apprenticeship level

    Level 2 (GCSE)

  • Reference number


  • Positions

    1 available

What will the apprentice be doing?

If you are passionate about pursuing a career in the pharmacy sector, this role is a fantastic opportunity to work in a busy and fast paced pharmacy. You will gain skills pivotal to a successful career in pharmaceutical industry.

Main duties include:

  • Ordering, receiving and storing pharmaceutical stock
  • Receiving prescriptions and ordering prescriptions
  • Making up blister packs
  • Dispensing once trained
  • Labelling of prescriptions
  • Liaising with customers over the phone and face to face
  • Duping and disposing of medicines
  • Managing stock levels, replenishing and cleaning sales areas
  • Receive incoming supplies, verify quantities against orders and inform supervisor of stock needs and shortages
  • Ensuring standards for quality, customer service and health and safety are met
  • To utilise specialist product knowledge when required
  • To maintain a clean and tidy working environment
  • To complete compulsory training as required
  • To carry out other duties which naturally fall within the reasonable expectations of the role

What training will the apprentice take and what qualification will the apprentice get at the end?

Pharmacy Services Assistant Level 2.


BTEC Level 2 in the Principles & Practice for Pharmacy Support Staff.

Functional Skills up to Level 2 in English & maths if not exempt.

Please note that the apprenticeship standards require the apprentice to sit an End Point Assessment. Please refer to above link for more information.

What is the expected career progression after this apprenticeship?

Potential opportunity for ongoing employment within the company as a Pharmacy Assistant following successful completion of the apprenticeship.

Requirements and prospects

Desired skills and personal qualities

Communication skills, Attention to detail, Organisation skills, Customer care skills, Logical, Team working, Initiative, Non judgemental, Patience


GCSE or equivalent English & maths (Grade 4 or C or Level 2 pass) Essential

Things to consider

Please note that this employer will only interview candidates that have minimum GCSE grade 4/C/L2 pass in English & maths. Although we ask a question at the end about how you will travel to the employers address, please note that there is no requirement to have a driving licence and your own vehicle for this apprenticeship.

About the employer

Phakeys Pharmacy, located on Carlton Road in Nottingham and serving the needs of the community in Sneinton, St Anns and surrounding areas. We offer a wide range of instore services, whilst our qualified Pharmacist and trained staff are available to discuss any symptoms or health concerns you may have. There's a private consultation room where you can talk in confidence to a trained member of staff and we're open 6 days a week for your convenience. As a Community Pharmacy, our customers are the heart of our business and we strive to offer a professional and friendly service, at the highest standards. Please drop in to the Pharmacy or contact us to discuss any needs that you have. We look forward to seeing you soon.


Phakeys Pharmacy


149 Carlton Road



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Training provider



Nottingham College Apprenticeship Team


0115 9457260

Apprenticeship standard

Pharmacy services assistant

Level 2 (GCSE)

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