Level 2 Intermediate Apprenticeship Pharmacy Services Assistant PRESCRIPTIONS4U LIMITED

Prescriptions 4U are offering a hard-working and enthusiastic candidate an opportunity to start their career in the pharmaceutical health sciences sector as an Apprentice Pharmacy Services Assistant. We are a rapidly growing online pharmacy located in a warehouse environment rather than a traditional high street chemist shop. Duties include: assisting in the sale of over the counter medicines by telephone, completing prescription receipts and collections from doctors surgeries.

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Closing date: 31 Oct 2023

Apprenticeship summary

  • Annual wage


  • Working week

    Shifts to be agreed by the employer over their opening hours Monday - Friday 9am to 6pm Tuesday to Friday will be 9am to 5pm Monday will have less hours to make up the 30 hours per week

    Total hours per week: 30

  • Expected duration

    18 Months

  • Possible start date

    01 Nov 2023

  • Date posted

    26 Jul 2023

  • Apprenticeship level

    Level 2 (GCSE)

  • Reference number


  • Positions

    1 available

What will the apprentice be doing?

We are an online/internet pharmacy that operates over the Internet, receiving prescriptions online and dispatching them directly to customers. It is a rapidly growing sector as more and more customers choose to deal with their prescriptions online.

Main duties include:

  • Assist in the sale of over the counter medicines by telephone
  • Complete prescription receipt and collection from doctors surgeries
  • Ordering, receiving and storing pharmaceutical stock
  • Liaising with customers in all areas of sales, including specialised products providing a highly personalised approach
  • Managing stock levels, replenishing and cleaning sales areas
  • Receive and store incoming supplies, verify quantities against orders and inform supervisor of stock needs and shortages
  • Assisting future sales and maximum profits, by the analysing of seasonal trends and product selection
  • Processing payments of various kinds, using the till, including handling of credit/debit cards, cheques and accounts
  • Ensuring standards for quality, customer service and health and safety are met
  • Maintaining awareness of market trends and advertising for online marketing
  • Dealing with sales as and when required, serve customers showing high standards of customer care at all times, providing a helpful and friendly service, in order to maximise sales
  • To utilise specialist product knowledge when required
  • To maintain a clean and tidy working environment
  • To complete compulsory training as required
  • To carry out other duties which naturally fall within the reasonable expectations of the role

What training will the apprentice take and what qualification will the apprentice get at the end?

This apprenticeship is work based learning therefore you will be working at the employer's address and will not need to attend college.

Level 2 Pharmacy Services Assistant apprenticeship standard, which includes: BTEC Level 2 Certificate in the Principles and Practice for Pharmacy Support. Staff

Functional Skills up to Level 2 in English & maths if not exempt. https://www.instituteforapprenticeships.org/apprenticeship-standards/pharmacy-services-assistant-v1-0

Please note that the apprenticeship standards require the apprentice to sit an End Point Assessment. Please refer to above link for more information.

What is the expected career progression after this apprenticeship?

Opportunity for ongoing employment as a Pharmacy Services Assistant depending on performance and if a position is available at the end of the apprenticeship.

Requirements and prospects

Desired skills and personal qualities

Communication skills, Attention to detail, Logical, Accuracy


GCSE or equivalent English & maths (Grade 3 or D or Level 1 pass) Desired

Things to consider

Although we ask a question at the end on how you will commute to the employers address, please note that a driving licence and your own vehicle is not a requirement for this apprenticeship.

About the employer

Prescriptions4U is a pharmacy on Calverton drive, Broxtowe business centre, NG8 6QP, Nottingham. We are focused prescription collection and delivery from all over the UK, right to your doorstep, hassle free. We are an independent NHS online community pharmacy serving the People of Nottingham and the rest of the UK.








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Training provider



Nottingham College Apprenticeship Team


0115 9457260

Apprenticeship standard

Pharmacy services assistant

Level 2 (GCSE)

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