Business and Customer Service Apprentice NFU Mutual
NFU Mutual are seeking an enthusiastic and confident person to join our friendly Financial Services and General Insurance firm. You will learn excellent customer service skills and the ability to assist in helping to drive the Agency forward by sharing positivity and commitment to sales.
Closing date: 09 Oct 2023
Apprenticeship summary
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Annual wage
£13,650.00
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Working week
Monday – Friday, 8.30am – 5.00pm. 1-hour unpaid lunch break Within this time, we include flexible agreed to complete the apprenticeship coursework.
Total hours per week: 37.5
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Expected duration
15 Months
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Possible start date
10 Oct 2023
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Date posted
18 Jul 2023
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Apprenticeship level
Advanced
Level 3 (A level) -
Reference number
VAC1000183993
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Positions
1 available
What will the apprentice be doing?
- Answering inbound calls
- Upselling GI Products
- Assisting colleagues where required
- Use of internal CRM and other internal systems
- General admin duties
- Guiding clients through the customer journey
- Additional customer support
- Data input
- Use of emails
- Possibility of starting sales licence after 6 months dependent on progress
- Tea & Coffee rounds
What training will the apprentice take and what qualification will the apprentice get at the end?
Level 3 Business Administrator Standard, which includes:
- Modules covering Skills, Knowledge, and Behaviours in Business
- You'll have a personal tutor to guide you through your training
- You will attend 1:1 sessions with your tutor every 2/3 weeks
- End Point Assessment (online)
- Occasional group classes with other learners
- Functional Skills Level 2 in Maths & English if required
- Business Administrator Certificate from IFATE and City & Guilds
www.boomtrainingltd.co.uk/courses
What is the expected career progression after this apprenticeship?
- At the end of the apprenticeship, there will be a full-time position available. We estimate the salary to start at £19,000, which comes with fantastic career prospects
Requirements and prospects
Desired skills and personal qualities
Qualifications
GCSE or equivalent Maths (Grade A*-D or 9-3) Desired
Things to consider
About the employer
Employer
NFU Mutual
https://www.nfumutual.co.uk/agent-offices/brackley/?utm_source=gbl&utm_medium=organic
Address
WHEATSHEAF BARN
CHARLTON HOUSE FARM
BRACKLEY
NN13 5LH
Training
Apprenticeship standard
Business administrator
Level 3 (A level)
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