Business Administrator/Receptionist Apprentice Dronfield Medical Practice

Undertake a range of practice administration, providing excellent service to patients. Ensure smooth running of practice reception & working in partnership with GPs & Practice Nurses; acting as a focal point of communication between patients, GPs & other administrative & medical staff; Ensure practice information/databases are maintained.

Sign in to apply

Closing date: 26 Oct 2023

Apprenticeship summary

  • Annual wage


  • Working week

    Mon-Fri (1 day off in the week) 8-6.30, 8 - 5.30

    Total hours per week: 37

  • Expected duration

    15 Months

  • Possible start date

    28 Oct 2023

  • Date posted

    14 Jul 2023

  • Apprenticeship level

    Level 3 (A level)

  • Reference number


  • Positions

    1 available

What will the apprentice be doing?

Undertake practice administration including:

  • Processing of results, correspondence, notifications & tasks; secretarial & clerical support to clinical & other admin staff
  • Ensure communication to & from patients, other members of primary health care team & external agencies is processed accurately and within timescales
  • Filing & retrieving paperwork
  • Computer data entry/data allocation & collation
  • Quality improvement projects such as audit, significant event analysis and benchmarking

What training will the apprentice take and what qualification will the apprentice get at the end?

An apprenticeship allows you to earn a wage, gain valuable work experience and industry specific competence. You will be
expected to work towards the Business Administrator Level 3, with support from your employer and the Chesterfield College Group.

As part of your apprenticeship, and dependent on your prior attainment, you may be required to complete maths and English
Functional Skills which is an integral part of your apprenticeship. Upon successful completion you will be awarded additional
certificates of recognition for these qualifications.

What is the expected career progression after this apprenticeship?

Potential for permenant contract upon successful completion of this apprenticeship

Requirements and prospects

Desired skills and personal qualities

Communication skills, IT skills, Attention to detail, Organisation skills, Customer care skills, Problem solving skills, Administrative skills, Number skills, Analytical skills, Logical, Team working, Initiative, Patience


GCSE or equivalent English (Grade 4/C or above) Essential
GCSE or equivalent Maths (Grade 4/C or above) Essential

About the employer

Dronfield Medical Centre is located in the heart of Dronfield. The centre provides medical Information, advice and guidance to residents of the local and surrounding area.


Dronfield Medical Practice





S18 1PY

You must have JavaScript enabled to view a map of the location


Training provider



Hannah Donald


Apprenticeship standard

Business administrator

Level 3 (A level)

Before you apply

Before you apply for an apprenticeship you must first create an account. If you already have an account you'll need to sign in.