Customer Service Apprentice NORTH WEST TIMBER TREATMENTS LTD
Customer Service Apprentice for a Buildings Materials Supplier based in Manchester. You will undertake your Level 2 Customer Service Practitioner qualification. You will be dealing with customers in a professional & efficient manner either by telephone or face-to-face on the sales counter, plus much more.
This apprenticeship requires you to apply through the employer's website.
Apply nowClosing date: 13 Oct 2023
Apprenticeship summary
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Annual wage
£10,982.40
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Working week
Monday - Friday 7:00 am - 3:30 pm, 30-minutes lunch 40 hours per week
Total hours per week: 40
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Expected duration
17 Months
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Possible start date
21 Oct 2023
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Date posted
14 Jul 2023
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Apprenticeship level
Intermediate
Level 2 (GCSE) -
Reference number
VAC1000183170
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Positions
1 available
What will the apprentice be doing?
- Exceeding customers' expectations by dealing with them in a professional & efficient manner either by telephone or face-to-face on the sales counter
- Develop & maintain sales leads with both existing & new customers
- Following up sales quotations & enquiries
- Using customer service skills to communicate effectively with customers
- Serving customers
- Taking orders
- Dealing with trade members and general customers
- Booking goods in
- Stocking shelves
- Answering the telephone
- Cash handling
- End of day report
- Ordering stock
What training will the apprentice take and what qualification will the apprentice get at the end?
Intermediate Level 2 Apprentice Customer Service Practitioner, including NVQ and functional skills maths and English. Work based learning.
What is the expected career progression after this apprenticeship?
A great opportunity to develop your career with an employer who supports continuing professional development.
Requirements and prospects
Desired skills and personal qualities
Qualifications
GCSE or equivalent Maths (Grade 3) Desired
About the employer
Employer
NORTH WEST TIMBER TREATMENTS LTD
Address
Linnyshaw Industrial Estate, Sharp Street
Worsley
Manchester
M28 3LY
Training
Training provider
NORTH LANCS. TRAINING GROUP LIMITED(THE)
Apprenticeship standard
Customer service practitioner
Level 2 (GCSE)
Employer's Application Instructions
This apprenticeship requires you to apply through the employer's website.
Apply nowClosing date: 13 Oct 2023