Medical Receptionist/Administrator Apprentice Masham Doctors Surgery

VQ Solutions are looking for an organised individual to join a busy medical centre based in Masham. You will be a receptionist / administrator and this is an excellent opportunity for a personable individual. The role involves ensuring an effective and efficient reception service is provided. Deal with general enquiries, explain procedures and make new and follow-up appointments.

Sign in to apply

Closing date: 01 Oct 2023

Apprenticeship summary

  • Annual wage

    £10,296.00 to £20,319.00

    Wages explained

    Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week).

    Minimum Wage Rates
  • Working week

    Monday to Friday. Shifts to be confirmed.

    Total hours per week: 37.5

  • Expected duration

    13 Months

  • Possible start date

    04 Oct 2023

  • Date posted

    12 Jul 2023

  • Apprenticeship level

    Level 3 (A level)

  • Reference number


  • Positions

    1 available

What will the apprentice be doing?

The successful candidate will receive, assist, and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient, and effective way.

  • Ensure an effective and efficient reception service is provided 
  • Deal with general enquiries, explain procedures and make new and follow-up appointments
  • Receive repeated prescription requests
  • Updating the practice appointments system
  • Update and ensure the correct patient information and notes are uploaded onto the internal systems

What training will the apprentice take and what qualification will the apprentice get at the end?

  • You will work towards an Advanced level Business Administrator Level 3 Apprenticeship delivered by VQ Solutions
  • Functional Skills in maths and English, if required 
  • You'll have a dedicated VQ Mentor and will also be supported internally by your manager

During this apprenticeship, you will develop a portfolio, attend online workshop sessions and have regular reviews. All apprenticeship work will be completed during working hours.

What is the expected career progression after this apprenticeship?

  • The majority of our apprentices are offered full-time employment upon the successful completion of their apprenticeship

Requirements and prospects

Desired skills and personal qualities

Communication skills, IT skills, Attention to detail, Organisation skills, Customer care skills, Administrative skills, Analytical skills, Good time keeping, Confident, Enthusiastic


GCSE or equivalent English (Grade 4/C) Essential
GCSE or equivalent Maths (Grade 4/C) Essential

Things to consider

The employer has asked that training providers do not contact them with CVs or other unsolicited correspondence. Any unwanted contact may be reported to the ESFA

About the employer

A busy GP surgery located in Masham, as well as looking after your general health and wellbeing, every doctor provides a full range of particular services such as maternity, contraception, minor surgery and child health surveillance.


Masham Doctors Surgery


9 Market Place




You must have JavaScript enabled to view a map of the location


Training provider



Christy Slater


Apprenticeship standard

Business administrator

Level 3 (A level)

Before you apply

Before you apply for an apprenticeship you must first create an account. If you already have an account you'll need to sign in.