Telesales Executive Apprentice RESPOND SERVICE & MAINTAIN LTD

As a telesales executive, you'll interact with new and existing customers to arrange for them to commit to a range of proactive, reactive services that we offer. Our sales process is easy and designed to give our salespeople the best possible chance of rapidly capturing new customers. Once in the sales cycle, the sales executive is responsible for the development of customer relationships

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 30 Sep 2023

Apprenticeship summary

  • Annual wage

    £10,982.40

    Wages explained

    Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week).

    Minimum Wage Rates

  • Working week

    Monday to Friday - 9am – 5pm

    Total hours per week: 40

  • Expected duration

    21 Months

  • Possible start date

    01 Oct 2023

  • Date posted

    12 Jul 2023

  • Apprenticeship level

    Advanced
    Level 3 (A level)

  • Reference number

    VAC1000182235

  • Positions

    1 available

What will the apprentice be doing?

  • Maintain and develop relationships with new and existing customers via outbound telephone calls, emails, and Microsoft Teams.
  • Respond to inbound leads via phone and email
  • Provide outstanding Customer Service and ensure all leads are followed up on a regular basis via email or phone.
  • Build and present written quotes to customers which you have engaged with.
  • Achieve the KPIs and sales targets which are set out by management.
  • Organise and manage workload.
  • Work in a team environment, where advice/ideas are discussed between each other, building a strong platform for future sales.
  • Taking part in meeting sessions for the benefit of yourself and the sales team

What training will the apprentice take and what qualification will the apprentice get at the end?

The sucessful candidate will be working towards a Level 3 in Business Administration.

Where an apprentice has not already achieved Level 2 English and maths, they must do so through a Functional Skills qualification before taking the end-point assessment.

What is the expected career progression after this apprenticeship?

Exact progression pathway - such as further training or full employment within the business - to be discussed on completion of apprenticeship.

Requirements and prospects

Desired skills and personal qualities

Communication skills, Attention to detail, Organisation skills, Presentation skills, Team working, Highly motivated, Excellent written Skills, Resilience, Ability to work under pressure, Ambitious

Qualifications

GCSE or equivalent Maths and English (Grade C/4 or above) Desired

About the employer

RSM are a national fuel services company which offer both public and private sector organisations a suite of services to facilitate the ongoing management of liquid fuels.

Employer

RESPOND SERVICE & MAINTAIN LTD

Address

LUMBROOK MILLS

WESTERCROFT LANE

HALIFAX

HX3 7TY

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Training

Training provider

CALDERDALE COLLEGE

Contact

Shannon Ingham

shannon.ingham@calderdale.ac.uk

07815 650 743

Apprenticeship standard

Business administrator

Level 3 (A level)

Employer's Application Instructions

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 30 Sep 2023