Apprentice Medical Receptionist and Office Administrator Norton Canes Health Centre

We are a friendly and supportive team; Norton Canes Health Centre is a busy surgery so lots of opportunities to learn and gain lifelong working employment office skills. We want an apprentice to grow with us and learn the role so we can support them on their journey into work. Duties include making and taking calls and updating customer details and records.

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Closing date: 01 Nov 2023

Apprenticeship summary

  • Annual wage


    Pension and free parking

  • Working week

    8.00am to 6.30pm.

    Total hours per week: 30

  • Expected duration

    15 Months

  • Possible start date

    20 Nov 2023

  • Date posted

    10 Jul 2023

  • Apprenticeship level

    Level 3 (A level)

  • Reference number


  • Positions

    1 available

What will the apprentice be doing?


  • Booking appointments
  • Greeting customers into the practice
  • To provide assistance to team members

What training will the apprentice take and what qualification will the apprentice get at the end?

  • During your Level 3 Business Administration apprenticeship you will be based at our Norton Canes Health Centre and will receive ongoing training & support for both Norton Canes and Smart Training & Recruitment

What is the expected career progression after this apprenticeship?

  • Upon successful completion of the level 3 business administration programme this may lead to a full time role and permanent position

Requirements and prospects

Desired skills and personal qualities

Communication skills, IT skills, Attention to detail, Organisation skills, Customer care skills, Administrative skills, Team working, Initiative, Non judgemental, Patience


GCSE or equivalent English (Grade 4) Essential
GCSE or equivalent Maths (Grade 4) Essential

Things to consider

You must be reliable, organised and have good IT and communication skills

About the employer

A friendly place to work and gain skills in Business Administration. There are 2 GPs, one practice nurse and 4 administration staff. Providing a GP service to patients in surgery or at their own homes and providing appropriate treatment, telephone or written communication with patients, referring patients to hospital or other healthcare providers. Norton Canes also provides antenatal and postnatal care, baby checks, well person checks, chronic disease monitoring and screening


Norton Canes Health Centre





WS11 9SE

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Training provider



Helen Dewhirst

Apprenticeship standard

Business administrator

Level 3 (A level)

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