Workplace Pensions Administrator Apprenticeship (35681) FIRST ACTUARIAL LLP

First Actuarial are offering a great opportunity for people with good numerical and communication skills to become a pensions specialist. You will understand how pension schemes work, how they are calculated and how this can be explained to members. The role involves dealing with pension scheme members via e-mail, letter, and telephone, explaining how their pension works. Handling complex calculations.

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 06 Oct 2023

Apprenticeship summary

  • Annual wage


  • Working week

    Monday - Friday, 9.00am - 5.00pm.

    Total hours per week: 37.5

  • Expected duration

    18 Months

  • Possible start date

    16 Oct 2023

  • Date posted

    10 Jul 2023

  • Apprenticeship level

    Level 3 (A level)

  • Reference number


  • Positions

    2 available

What will the apprentice be doing?

Pensions Administrators play a critical role in managing the day-to-day operation of workplace pension schemes. Our primary role is to help members of pension schemes understand the complicated world of company pension schemes.

The role entails supporting senior pensions administrators, you’ll be involved in a variety of tasks that may include:

  • Dealing with pension scheme members via e-mail, letter, and telephone, explaining how their pension works
  • Handling complex calculations
  • Producing quotations and setting up member benefits
  • Maintaining member records, for example, changes of address
  • Keeping up to date with changes in the world of pensions

Your work will make a real difference, helping us meet our client's expectations and communicate effectively with a variety of third parties.

As an apprentice you will be guided through an 18-month programme by your company mentor and a consultant from The Growth Company as experts in apprenticeships.

You will receive technical and soft skills training on a wide range of topics to equip you with the tools you need for the role.

As a living working wage employer, you will receive a competitive starting salary, with bonuses awarded for qualification passes and additional salary increases for later qualification passes.

This presents a great opportunity for anyone with drive and ambition to develop a career in the ever changing world of pensions.

How will you be supported?

  • Full training and support will be provided to help you achieve your apprenticeship and reach your full potential in your role

What will happen next?

  • New applicants to The Growth Company who meet any basic entry requirements of the role will be contacted within two working days to be invited to meet a member of our team

You will then have the opportunity to find out:

  • More about this vacancy and any others you are suitable for
  • Any training you need to complete
  • What the next steps will be?

What training will the apprentice take and what qualification will the apprentice get at the end?

  • Full apprenticeship training provided, working towards an Advanced Level Apprenticeship gaining a Level 3 workplace pensions (administrator or consultant) qualification
  • Functional Skills in maths and English, if required 

What is the expected career progression after this apprenticeship?

  • Possible progression within the company and progression to the next level of the apprenticeship

Requirements and prospects

Desired skills and personal qualities

Communication skills, IT skills, Attention to detail, Organisation skills, Customer care skills, Presentation skills, Number skills, Initiative, Willing to learn, Reliable, Punctual, Honest, Good phone manner


GCSE or equivalent English (Grade A*-C+/9-5) Essential
GCSE or equivalent Maths (Grade A*-C+/9-5) Essential
A Level or equivalent Any (Grade Pass) Essential

About the employer

At First Actuarial, we put people and solutions at the heart of our pensions business. We make the complex world of pensions clear and accessible to members, trustees and employers. After 18 years of stellar growth, we are looking to recruit people with the right qualities to join us on our journey and make the most of working for such a positive company. • We operate across 5 offices in England with a total of 380 staff across the different disciplines. • We are a sociable company who encourage a good work life balance and to make work a place you can enjoy as well as work hard. • An informal working environment and casual dress policy. • A friendly and supportive team. We are looking for the right people to fit our business culture.




Mayesbrook House Lawnswood Business Park Redvers Close


LS16 6QY

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Training provider


Apprenticeship standard

Pensions administrator

Level 3 (A level)

Employer's Application Instructions

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 06 Oct 2023