Customer Service Level 2 Apprenticeship FLAVOUR VAPOUR BROADMEAD LIMITED

We are looking for an enthusiastic, flexible person to become a part of our Bristol broadmead team. The main duties include sales, cash transactions and reconciliation, stock management and dealing face to face with the general public.

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Closing date: 30 Sep 2023

Apprenticeship summary

  • Annual wage


    Wages explained

    Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week).

    Minimum Wage Rates

  • Working week

    Monday to Sunday 9am to 5pm, shifts, rotational days off

    Total hours per week: 37.5

  • Expected duration

    12 Months

  • Possible start date

    10 Oct 2023

  • Date posted

    07 Jul 2023

  • Apprenticeship level

    Level 2 (GCSE)

  • Reference number


  • Positions

    4 available

What will the apprentice be doing?

  • Meet company expectations for excellent customer service

  • Answer all customer questions honestly and accurately

  • Process orders quickly and accurately when necessary

What training will the apprentice take and what qualification will the apprentice get at the end?

  • Customer Service Level 2
  • Functional Skills Maths Level 2/3 if required
  • Functional Skills English Level 2/3 if required

What is the expected career progression after this apprenticeship?

  • Full Time Employment 

Requirements and prospects

Desired skills and personal qualities

Communication skills, IT skills, Attention to detail, Organisation skills, Customer care skills, Problem solving skills, Administrative skills, Team working, Initiative


GCSE or equivalent English (Grade 4) Desired
GCSE or equivalent Maths (Grade 4) Desired

About the employer

Superior Vapour is a family owned business started in 2012. At the time the vape industry was only just getting started and there was not a huge amount of choice in terms of hardware and e-liquids. Many people were keen to make the switch from smoking to vaping, but finding high-quality and beginner-friendly vaping equipment was a challenge so we set about changing all that! Fast forward all these years, and lots of things have changed – we’ve grown a lot, for a start. But our primary focus remains on making vaping accessible to even more people to help them make the switch.




9 Westgate Street



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Training provider


Apprenticeship standard

Customer service practitioner

Level 2 (GCSE)

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