IT Support Apprentice The David Nieper Academy
The is a fantastic opportunity to join a very successful secondary school based in Alfreton as their new IT Support Apprentice. Here you will be supporting with 1st line support duties, supporting with projects and ensuring IT related issues are resolved timely.
Closing date: 30 Sep 2023
Apprenticeship summary
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Annual wage
£10,582.00
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Working week
Monday to Friday / 8am to 4.00pm
Total hours per week: 37.0
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Expected duration
15 Months
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Possible start date
01 Oct 2023
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Date posted
06 Jul 2023
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Apprenticeship level
Advanced
Level 3 (A level) -
Reference number
VAC1000180905
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Positions
1 available
What will the apprentice be doing?
You will provide IT support across the whole academy as required, supporting both staff and students. Completing tasks, working with the help desk, closing issues and managing stakeholders to high standards. Successful candidates must be able to demonstrate good attention to detail and have a flexible approach to their work.
You will provide face to face support whilst being supported and trained by our IT Technician and an external IT support company who provide higher level IT support. You will be working as part of the supportive and friendly team and your main responsibilities will include duties such as:
- 1st line support duties
- IT support duties for colleagues and students
- Supporting the IT technician carrying out technical support and projects
- Liaising with external support technicians
- Ensuring relevant IT records are kept up to date at all times
- Work to ensure technical issues are resolved in a timely manner
- Supporting with audio visual requests
- Assisting with day to day office tasks
What training will the apprentice take and what qualification will the apprentice get at the end?
An apprenticeship allows you to earn a wage, gain valuable work experience and industry specific competence.
You will be expected to work towards the Information Communications Technician Level 3 Apprenticeship Standard, with support from your employer and the Chesterfield College Group.
As part of your apprenticeship, and dependent on your prior attainment, you may be required to complete maths and English Functional Skills which is an integral part of your apprenticeship.
Upon successful completion you will be awarded additional certificates of recognition for these qualifications.
What is the expected career progression after this apprenticeship?
Full time role with the school.
Requirements and prospects
Desired skills and personal qualities
Qualifications
GCSE or equivalent GCSE Maths (Grade 4/C or above) Essential
BTEC or equivalent IT (Grade Level 2) Desired
Things to consider
About the employer
Employer
The David Nieper Academy
Address
GRANGE STREET
ALFRETON
DE55 7JA
Training
Training provider
TRAINING SERVICES 2000 LTD
Contact
Hannah Donald
01246 500 500
Apprenticeship standard
Information communications technician
Level 3 (A level)
Before you apply
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