IT and Telecoms Support Apprentice DALY SYSTEMS LTD
VQ Solutions are looking for an IT & Telecoms Support Apprentice to join the expanding team at Dalys. You will be responsible for maintaining & configuring both computer and telecoms hardware, software, systems & networks.
Closing date: 01 Oct 2023
Apprenticeship summary
-
Annual wage
£14,000.00
£11700-£14000 per year depending on the individual.
-
Working week
Monday to Friday. 8:30am to 5:00pm.
Total hours per week: 37.5
-
Expected duration
15 Months
-
Possible start date
04 Oct 2023
-
Date posted
05 Jul 2023
-
Apprenticeship level
Advanced
Level 3 (A level) -
Reference number
VAC1000180171
-
Positions
1 available
What will the apprentice be doing?
- Planning and undertaking scheduled maintenance tasks.
- Communicating with clients and colleagues, to determine the nature of issues.
- Diagnosing and prioritising fault reports.
- Attending to first line support calls – via telephone and email.
- Configuring hardware ready for deployment to customer’s site.
- Site visits – to rectify faults, complete site surveys and install new solutions.
- Support colleagues both with technical issues and solution advise.
- Day to day network & security checks.
- Fault reporting and resolution with service providers.
- Document tasks completed, and share with colleagues.
- Reporting & displaying key information back to the business.
- Attend regular team & department meetings.
What training will the apprentice take and what qualification will the apprentice get at the end?
You will work towards a Level 3 Information Communication Technician Apprenticeship delivered by VQ Solutions.
During this apprenticeship, you will develop a portfolio, attend online workshop sessions and have regular reviews. All apprenticeship work will be completed during working hours.
What is the expected career progression after this apprenticeship?
The majority of our apprentices are offered a full-time role upon the successful completion of their apprenticeship.
Requirements and prospects
Desired skills and personal qualities
Qualifications
GCSE or equivalent Maths (Grade 4/C) Essential
Other Driving License (Grade Pass) Desired
Things to consider
About the employer
Employer
DALY SYSTEMS LTD
Address
1 HEANOR STREET
LEICESTER
LE1 4DB
Training
Training provider
VQ SOLUTIONS LTD
Contact
Christy Slater
christy.slater@vqsolutions.co.uk
01423 740006
Apprenticeship standard
Information communications technician
Level 3 (A level)
Before you apply
Before you apply for an apprenticeship you must first create an account. If you already have an account you'll need to sign in.