Client Service Apprentice KERRY COLLINS RECRUITMENT LIMITED

An exciting position has come for a Client Service Apprentice, because of massive growth and new contracts being won! If your looking for a fast paced, growing company look no further! Duties include: contacting existing clients, building a rapport in order maximise business and contacting mobile workers to collect daily availability.

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Closing date: 14 Oct 2023

Apprenticeship summary

  • Annual wage

    £10,296.00

    Wages explained

    Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week).

    Minimum Wage Rates

  • Working week

    8:30-5PM 30 Mins Lunch Break.

    Total hours per week: 37.5

  • Expected duration

    12 Months

  • Possible start date

    15 Oct 2023

  • Date posted

    29 Jun 2023

  • Apprenticeship level

    Intermediate
    Level 2 (GCSE)

  • Reference number

    VAC1000178647

  • Positions

    1 available

What will the apprentice be doing?

  • Contacting existing clients.
  • Building a rapport in order maximise business.
  • Contacting Mobile workers to collect daily availability.
  • Administration duties.
  • To ensure that all shifts are covered, called in to the client and are on the system.

What training will the apprentice take and what qualification will the apprentice get at the end?

Customer Service Practitioner Level 2.

What is the expected career progression after this apprenticeship?

  • An apprenticeship allows you to earn a wage, gain valuable work experience and industry specific competence.
  • Potential for full time employment on successful completion of the apprenticeship.
  • Transferable skills that are invaluable in the wider world of work.

Requirements and prospects

Desired skills and personal qualities

Communication skills, IT skills, Attention to detail, Organisation skills, Customer care skills, Problem solving skills, Presentation skills, Administrative skills, Logical, Team working, Non judgemental, Patience

Qualifications

GCSE or equivalent English (Grade 3) Essential
GCSE or equivalent Maths (Grade 3) Essential

Things to consider

How will you get there?

About the employer

Kerry Collins Recruitment offers clients and candidates a relaxed, friendly experience from beginning to end. We offer them flexible recruitment solutions, tailored to meet their own needs and that of any industry. When she founded the business in 2003, Kerry Collins’ objectives were clear: she wanted to create a unique agency, where she would put the candidates first in finding their career path and achieve high expectations for clients.

Employer

KERRY COLLINS RECRUITMENT LIMITED

Address

Unit 4

Hollinswood Court, Stafford Park 1

Telford

TF3 3DE

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Training

Training provider

STAFF SELECT LTD

Contact

Doreen Quinn

doreen.quinn@novatraining.co.uk

Apprenticeship standard

Customer service practitioner

Level 2 (GCSE)

Before you apply

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