Business Administration Apprentice Elite PC Systems

Velocity Academy have an exciting new opportunity for a business administration apprentice with Elite PC Systems, a computer repair shop, based in Chester. Duties will include answering customer queries in person, over the telephone and via email, maintaining calendar for all works including technician calls and customer work etc.

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Closing date: 20 Oct 2023

Apprenticeship summary

  • Annual wage

    £10,982.40

    Wages explained

    Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week).

    Minimum Wage Rates

  • Working week

    Monday to Friday. 9am - 5:30pm.

    Total hours per week: 40.0

  • Expected duration

    12 Months

  • Possible start date

    23 Oct 2023

  • Date posted

    28 Jun 2023

  • Apprenticeship level

    Advanced
    Level 3 (A level)

  • Reference number

    VAC1000178276

  • Positions

    1 available

What will the apprentice be doing?

  • Keeping all documentation actioned and filed
  • Monthly bookkeeping using Sage payroll and accounts
  • Answering customer queries in person, over the telephone and via email
  • Wordsmithing promotional material and any other correspondence
  • Maintaining calendar for all works including technician calls and customer work
  • Using our support software to generate reports that identify potential problems with customer’s equipment and contacting customers to advise fix if required
  • Selling our services

What training will the apprentice take and what qualification will the apprentice get at the end?

Velocity apprenticeship training programmes are delivered virtually by our fully qualified and industry experienced training team. Using their expert knowledge, they will provide the skills necessary to succeed in the workplace and to expand future career prospects.

Throughout the apprenticeship learners receive coaching, help and guidance from a dedicated team who are there to ensure they get the most from their programme.

Successful completion of this apprenticeship gives you an accredited Level 3 Business Administration, with training in how to:

  • Use multiple IT packages and systems in order to write letters/emails, perform financial processes and analyse data
  • Produce accurate records and documents including emails, letters, files, payments, reports and proposals
  • Exercise proactivity and good judgement, in order to make effective decisions based on sound reasoning
  • Plan and organise a variety of different tasks in order to manage the expectations of colleagues at all levels
  • Manage projects, including the use of tools to scope, plan, monitor and report

For a full list of programme modules visit: velocity-pt.co.uk

What is the expected career progression after this apprenticeship?

The role offers long term security and the opportunity to progress into a permanent position.

Requirements and prospects

Desired skills and personal qualities

Communication skills, Proficient in Office 365, Confident speaking on phones

Qualifications

GCSE or equivalent 5 GCSE's including English and Maths (Grade A*-C/ 9-4) Desired

About the employer

Elite PC Systems is a computer repair shop based in Chester, which provides IT support for customers across the whole of the UK for our data recovery, remote support and computer repair services.

Employer

Elite PC Systems

Address

44 Nicholas Street

Chester

CH1 2NX

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Training

Training provider

VELOCITY 1ST LIMITED

Contact

Sam Jones

sam.jones@velocity-pt.co.uk

07887340679

Apprenticeship standard

Business administrator

Level 3 (A level)

Before you apply

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