IT Apprentice Elite PC Systems
Velocity Academy have an exciting new opportunity for an IT apprentice with Elite PC Systems, a computer repair shop, based in Chester. Deliver efficient operation and control of the IT. Duties will involve software problem solving and fixing especially related to malicious software infections.
Closing date: 20 Oct 2023
Apprenticeship summary
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Annual wage
£10,982.40
Wages explained
Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week).
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Working week
Monday to Friday. 9am - 5:30pm.
Total hours per week: 40.0
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Expected duration
15 Months
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Possible start date
23 Oct 2023
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Date posted
28 Jun 2023
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Apprenticeship level
Advanced
Level 3 (A level) -
Reference number
VAC1000178272
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Positions
1 available
What will the apprentice be doing?
- Remote support
- Software problem solving and fixing especially related to malicious software infections
- Dealing with customers to identify their needs and requirements
- Generic IT repairs for customers
- In-house repairs around the shop
- Working with VOIP telephone systems
What training will the apprentice take and what qualification will the apprentice get at the end?
Velocity apprenticeship training programmes are delivered virtually by our fully qualified and industry experienced training team. Using their expert knowledge, they will provide the skills necessary to succeed in the workplace and to expand future career prospects.
Throughout the apprenticeship learners receive coaching, help and guidance from a dedicated team who are there to ensure they get the most from their programme.
Successful completion of this apprenticeship gives you an accredited Level 3 IT Support Technician, with training in how to:
- Install and configure relevant software and hardware as appropriate for example: mobile apps, printers, projectors, scanners and cameras.
- Address IT issues by prioritizing in response to customer service level agreements.
- Administer security access requirements and permissions for stakeholders escalating as necessary for example password resets.
- Support the roll out of upgrades or new systems or applications.
- Functional skills if required
For a full list of programme modules visit: velocity-pt.co.uk
What is the expected career progression after this apprenticeship?
The role offers long term security and the opportunity to progress into a permanent position.
Requirements and prospects
Desired skills and personal qualities
Qualifications
About the employer
Employer
Elite PC Systems
Address
44 Nicholas Street
Chester
CH1 2NX
Training
Apprenticeship standard
Information communications technician
Level 3 (A level)
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