Sales and Dispatch Apprentice GREENHILLS CONSULTING LTD

The role is to support the despatch dept manager in the control of the stock and the distribution of our products to the UK and Worldwide markets, including printing of orders, sorting of orders to prioritise and assisting in picking of sold products.

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Closing date: 19 Oct 2023

Apprenticeship summary

  • Annual wage

    £8,236.80

    Wages explained

    Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week).

    Minimum Wage Rates

  • Working week

    Working Hours Monday to Friday 9.30 to 3.00 pm.

    Total hours per week: 30

  • Expected duration

    12 Months

  • Possible start date

    20 Oct 2023

  • Date posted

    28 Jun 2023

  • Apprenticeship level

    Intermediate
    Level 2 (GCSE)

  • Reference number

    VAC1000178264

  • Positions

    1 available

What will the apprentice be doing?

  • Printing of orders
  • Sorting of orders to prioritise
  • Assist in picking of sold products
  • Packing of products once picked
  • Production and attachment of postage tracking labels
  • Preparation of post manifests for collection by
  • Royal Mail hand over of post to collector by 3pm
  • Assist in control of stock
  • Maintain stock records to identify priority replacement stock
  • Check and store new stock
  • Maintain stock rooms storing products in correct locations
  • Processing of components involved in own label parts including assembling components involving packeting and labelling

Following appropriate training the position will also involve

  • Operation of 3D printing equipment including maintenance of the machine/s and control of raw materials
  • Maintain computer files of products in current production
  • Ensuring adequate stocks of company products identification and design of new products
  • Liaison with product designer/ programmer
  • Social media development including specialist mediums and existing methods Instagram, emails, hobby magazines and clubs management of data base
  • Product promotion and development including exploitation of existing customers

What training will the apprentice take and what qualification will the apprentice get at the end?

During your apprenticeship you will be enrolled at Leeds City College (School of Business) and will complete the following programme:

  • Customer Service Practitioner - Level 2

This programme allows students to develop their skills. The role of a customer service practitioner is to deliver high-quality products and services to the customers of an organisation.

Duration & start date:

  • This is a full-time 15-month apprenticeship. Potential career progression opportunities are available upon completion

What is the expected career progression after this apprenticeship?

  • Full time position within the company and future training

Requirements and prospects

Desired skills and personal qualities

Communication skills, Attention to detail, Organisation skills, Customer care skills, Problem solving skills, Logical, Team working, Creative, Patience

Qualifications

GCSE or equivalent English (Grade 4 (C)) Essential
GCSE or equivalent Maths (Grade 4 (C)) Essential

About the employer

Greenhills Garages is a long established internet based seller of hobby products and collectibles primarily slot car and remote control related including in addition paints and associated modelling products. We are one of the leading retailers in this market in the country with a world wide customer base – and we are the UK Warranty dealer for Carrera UK part of Carrera Toys which is the leading slot car company in the world.

Employer

GREENHILLS CONSULTING LTD

Address

16 DEERSTONE RIDGE

WETHERBY

LS22 7XN

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Training

Training provider

LUMINATE EDUCATION GROUP

Contact

James Lund

apprenticeships@leedscitycollege.ac.uk

01132846464

Apprenticeship standard

Customer service practitioner

Level 2 (GCSE)

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