Apprentice Retail Team Manager MATALAN RETAIL LTD.

Are you looking to start your career in Retail Management? Matalan are offering a fantastic opportunity to join their team as an Apprentice Retail Team Manager. You’ll be driving sales targets and will explore sales opportunities, leading the implementation of seasonal layouts and visual guidelines throughout the store. As an Apprentice Retail Team Manager at Matalan, you’ll be a key role model in our stores, showcasing our Matalan Values and behaviours whilst optimising sales and leading a high performing, energetic and adaptable team. You’ll be coaching and motivating team members as an integral part of the store management team. As the apprentice Team Manager, you’ll also be trained up to have responsibility for the running of the store in the absence of the Store Manager and will use feedback from customers to create a great shopping experience. If you’re looking for a successful career in Retail Management, an Apprentice Retail Team Manager role at Matalan could be a great start!

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 26 Sep 2023

Apprenticeship summary

  • Annual wage


    •Starting salary of £21,000 •20% Staff discount •Uniform Allowance. •Access to our retail rewards platform offering discount from other retailers. •Member of our Thrive Recognition Scheme. •Enrolment to our Pension Scheme.

  • Working week

    Shifts to be confirmed including weekends

    Total hours per week: 38.0

  • Expected duration

    15 Months

  • Possible start date

    09 Oct 2023

  • Date posted

    22 Jun 2023

  • Apprenticeship level

    Level 3 (A level)

  • Reference number


  • Positions

    1 available

What will the apprentice be doing?

You’ll be:

  • Driving sales targets and will explore sales opportunities
  • A role model of outstanding customer service, Matalan values and have a real passion for retail
  • Leading the implementation of seasonal layouts and visual guidelines throughout the store
  • Opening and closing the store
  • Up-skilling team members, giving regular feedback to drive performance


  • 20% Staff discount
  • Member of our Thrive Recognition Scheme
  • Enrolment to our Pension Scheme
  • Wellbeing support provided by the Retail Trust
  • ‘Your Voice’ forum allowing you to share your views and ideas
  • ‘My Matalan’ our online learning and communications platform for ongoing support and development to help you grow within your role
  • Uniform Allowance
  • Access to our Retail Rewards Platform offering discount from other retailers
  • You can start an apprenticeship whether you’re starting your career, want a change or you're upskilling in your current job.
  • You can have a previous qualification like a degree and still start an apprenticeship

As an apprentice, you’ll:

  • Have regular one-to-one sessions with a dedicated trainer either remotely or through visits to your workplace
  • Learn and train for a specific job
  • Get paid and receive holiday leave
  • Get hands-on experience in a real job
  • Study for at least 20% of your working hours
  • Complete assessments during and at the end of your apprenticeship
  • Be on a career path with lots of future potential

What is an apprenticeship?

  • An apprenticeship is a real job where you learn, gain experience, and get paid
  • You’re an employee with a contract of employment and holiday leave
  • By the end of an apprenticeship, you'll have the right skills and knowledge needed for your chosen career

What training will the apprentice take and what qualification will the apprentice get at the end?

  • Retail Team Leader Level 3 Apprenticeship Standard
  • Have regular one-to-one sessions with a dedicated trainer either remotely or through visits to your workplace

What is the expected career progression after this apprenticeship?

  • This is a fixed contract for at least the length of the apprenticeship programme, however after 6 months, you will have the opportunity to apply for a permanent supervisor role

Requirements and prospects

Desired skills and personal qualities

Communication skills, Attention to detail, Organisation skills, Customer care skills, Problem solving skills, Presentation skills, Number skills, Logical, Team working, Creative, Initiative, Non judgemental, Patience


Other NA (Grade NA) Desired

Things to consider

To be successful in this role you will need to have good customer service skills and experience in a retail environment. Some experience in a supervisory role is beneficial but not essential as full training will be given and the right attitude is more important. We want give every candidate the opportunity to perform at their best throughout the application and interview process and then ultimately in their role. If you require any adjustments during our recruitment process, please don’t hesitate to let us know. In the event that a high volume of suitable applications are received, the post may close prior to the specified closing date. Please apply as soon as possible if interested.

About the employer

From humble beginnings to disruptive innovations in the retail industry, find out about how Matalan is ever-evolving here on our careers site. We know as a team, we are stronger together – we champion equality for all and make lasting connections that go beyond work. We thrive off our inclusive culture, encouraging our colleagues to bring their true selves to work and contributing to collective creativity, open-mindedness and growth.




Olympus Park




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Training provider



Louise Abram

01704 502206

Apprenticeship standard

Retail team leader

Level 3 (A level)

Employer's Application Instructions

For further information on this vacancy and to apply please click ‘apply’. At this point you will enter the Inspiro Learning website where you can review the Job Vacancy in more detail and apply. Please complete the application form. Your details will be sent to the Employer. If you have any enquiries please contact Louise Abram on 01704 502206.

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 26 Sep 2023