Contracts Administrator apprentice VAULTS FIRE AND SECURITY LTD

We are looking for an administrator who has experience of raising invoices and contracts, using intermediate to advanced levels of Excel, as well as liaising across all teams and with business customers. ● Friendly, professional and supportive team environment ● Free parking for all staff and close to public transport links

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Closing date: 13 Oct 2023

Apprenticeship summary

  • Annual wage

    £12,000.00

    Wage to be reviewed at the end of the probationary period which is 3 months.

  • Working week

    Monday-Friday 9.00 am-5.00pm

    Total hours per week: 37.5

  • Expected duration

    18 Months

  • Possible start date

    16 Oct 2023

  • Date posted

    19 Jun 2023

  • Apprenticeship level

    Advanced
    Level 3 (A level)

  • Reference number

    VAC1000174741

  • Positions

    1 available

What will the apprentice be doing?

●      Maintaining customer contract renewals and amendments

●      Creating contracts, including contacting customers to ensure accurate processing

●      Maintaining out of warranty contracts

●      Monitoring e-mail inbox and dealing with internal and external queries

●      Dealing with annual maintenance contracts.

●      Invoicing all chargeable work processed in line with customer requirements

●      Completing all monthly billing, invoices and credits

●      Raising monthly planned work using the in-house system

●      Assist Credit Control and Sales with invoice and contract information

●      Dealing with customers via phone or e-mail

●      Preparation of reports for management

What training will the apprentice take and what qualification will the apprentice get at the end?

  • Business administrator Level 3 
  • Functional skills if required
  • Full training will be given on our in-house systems and with the role.

What is the expected career progression after this apprenticeship?

  • Full-time employment

Requirements and prospects

Desired skills and personal qualities

Communication skills, IT skills, Attention to detail, Organisation skills, Customer care skills, Administrative skills, Analytical skills, Logical, Team working, Patience, Excel basic formulas

Qualifications

GCSE or equivalent English and Maths (Grade A*-C or 4-9) Desired

Things to consider

● Friendly, professional and supportive team environment ● Expanding company ● Busy and varied role ● Free parking for all staff and close to public transport links

About the employer

At Vaults Fire and Security we have been providing bespoke fire and security systems to a variety of industries and public sector organisations since 2001.

Employer

VAULTS FIRE AND SECURITY LTD

Address

11 GATE LANE

SUTTON COLDFIELD

B73 5TR

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Training

Training provider

TRANSWORLD PUBLICATIONS SERVICES LIMITED

Contact

Mel Judd

mjudd@protocolgroup.co.uk

01212362634

Apprenticeship standard

Business administrator

Level 3 (A level)

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