Apprentice Service Office Assistant/Stores AIR POWER (EAST) LTD

We are looking for a candidate to support our busy Service Team by providing administrative and customer service support and by collating spares parts from stores for the Engineers. This is a developmental role with opportunity to try different roles within the organisation.

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Closing date: 30 Sep 2023

Apprenticeship summary

  • Annual wage


  • Working week

    Monday to Friday 8am to 5pm one hour for lunch.

    Total hours per week: 40

  • Expected duration

    18 Months

  • Possible start date

    02 Oct 2023

  • Date posted

    15 Jun 2023

  • Apprenticeship level

    Level 3 (A level)

  • Reference number


  • Positions

    1 available

What will the apprentice be doing?

  • To organise spare parts ordering requirements
  • To pick from stock and from orders received, the parts for jobs needing to be done for the engineers and organise on the parts shelves accordingly
  • To carry out filing
  • Maintain customer contact details on the database
  • To maintain warranty and commissioning records
  • Organise and maintain stationery and general office equipment supplies
  • To assist with and provide full time cover for the Service Office Administration Team

What training will the apprentice take and what qualification will the apprentice get at the end?

  • Business Administration Level 3 qualification
  • Functional Skills Level 2 Maths and English to be taken if an equivalent grade has not been achieved

What is the expected career progression after this apprenticeship?

Once qualified you may want to explore marketing opportunities, sales or even warehousing.

Requirements and prospects

Desired skills and personal qualities

Communication skills, IT skills, Attention to detail, Organisation skills, Customer care skills, Problem solving skills, Presentation skills, Administrative skills, Number skills, Analytical skills, Logical, Team working, Creative, Initiative, Non judgemental, Patience


GCSE or equivalent English (Grade Level 2/C/4) Essential
GCSE or equivalent Maths (Grade Level 2/C/4) Essential

Things to consider

Own transport is needed to the industrial estate as there is no public transport.

About the employer

Air Power East Ltd established over 30 years is a leading supplier of Compressed Air Solutions to Industrial End Users. We have a team of mobile engineers who provide Installation, Service, Repairs of all types of Air Compressors and equipment. We are a premier distributor for Altas Copco Uk Ltd. We pride ourselves on providing high levels of customer service and we have a loyal and long serving team that make that possible.







IP31 2AR

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Training provider



The Apprenticeship Team

01284 788005

Apprenticeship standard

Business administrator

Level 3 (A level)

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