Apprentice Bodyshop/Service Receptionist Stoneacre Motor Group
This is a fantastic opportunity for anyone wanting a customer service career in the motor industry. We have a fantastic success rate regarding our apprentices now in a Career for Life with Stoneacre, some even in senior positions. We have our own training Academy with lead occupational tutors to teach you the knowledge and skills to succeed. You will contact customers to arrange repair bookings and assist in the day to day running of the drivers diary.
Closing date: today
Total hours per week: 40.0
Possible start date
01 Oct 2023
16 Jun 2023
Level 2 (GCSE)
What will the apprentice be doing?
Responsibilities include but are not limited to:
· To answer calls and update customers on repair progress.
· Answer customer queries.
· Contact customers to arrange repair bookings.
· Arrange deliveries for repaired vehicles.
· Assist in the day to day running of the drivers diary.
· Arrange booking in dates for estimates.
· Deal with customers face to face.
· Take payments i.e.: excess/VAT, deposits for retail work.
· Allocate payments on ADP system.
· Update Bodyshop Auto flow system.
What training will the apprentice take and what qualification will the apprentice get at the end?
This is an incredible opportunity for anyone wanting a career in the motor industry. At the end of the apprenticeship you will achieve a qualification in Customer Service at level 2. This could lead to future opportunities of senior roles and further development within the group. Across the 12 months you will have lots of training which will support you to gain the right skills and knowledge to succeed.
Functional Skills in maths and English (if required)
What is the expected career progression after this apprenticeship?
This is a fantastic opportunity for anyone wanting a career. Our philosophy is at Stoneacre is to create CAREERS FOR LIFE.
Learners, employers and staff are our most important asset. The success of our company depends on the development of a strong effective team. Stoneacre has its own accredited Automotive Academy with our specialised training programmes we aim to aspire all individuals to achieve their ultimate goals through the Stoneacre CAREERS FOR LIFE programme.
Requirements and prospects
Desired skills and personal qualities
GCSE or equivalent Maths (Grade 4 or above/ A-C) Desired
About the employer
Customer service practitioner
Level 2 (GCSE)
Before you apply
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