Assistant Restaurant Manager Apprentice KFC Restaurants - Newcastle upon Tyne - Ponteland Road

KFC are looking for an experienced and dedicated individual to join their team. If you fancy taking on the challenge and joining a global brand, read on! You will be a key player in controlling the business and most of all, making sure every customer that walks through our doors, is welcomed and leaves being our next biggest fan.

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 21 Oct 2023

Apprenticeship summary

  • Annual wage

    £26,000.00

  • Working week

    40 Hours per week, shift work including evenings and weekends.

    Total hours per week: 40

  • Expected duration

    15 Months

  • Possible start date

    28 Oct 2023

  • Date posted

    14 Jun 2023

  • Apprenticeship level

    Advanced
    Level 3 (A level)

  • Reference number

    VAC1000172944

  • Positions

    1 available

What will the apprentice be doing?

You will support the restaurant management team and play an important part alongside the Restaurant manager. As a Trainee Management Development Apprentice, you will help run our multi-million-pound business.

You will be responsible for leading team engagement and achieving world class results! Your job involves running the restaurant, proactively leading by example, and coaching the team at all opportunities.

You will be a key player in controlling the business and most of all, making sure every customer that walks through our doors, is welcomed and leaves being our next biggest fan.

You will be offered on the job training and the apprenticeship will support your development and beyond.

Please be aware that for this role you will need experience of leading a team in a hospitality or retail environment, with a proven track record of improving guest experience.

PLEASE ATTACH YOUR UP-TO-DATE CV TO YOUR APPLICATION.

Day to day responsibilities:

  • Opening and closing the restaurant securely
  • Overseeing that the restaurant is regularly cleaned - organising the cleaning schedules and doing spot checks to make sure it is being followed closely
  • Seeing personally to your team member's development and growth
  • Managing your team on shift and making sure customers are provided with the highest quality service
  • Review guest feedback with the Restaurant General Manager to guarantee continually improving customer satisfaction
  • Plan for every potential opportunity to increase sales - including keeping an eye on any local events in the community and with competition
  • Conduct daily, weekly and monthly business reports for your restaurant, working with your Area Coach to develop growth plans
  • Understand how your restaurants works within your community and understand what drives profit
  • Making sure the team are clear on their sales goals at the beginning of every shift
  • Ensure good practice around all cash handling and in-store banking procedures. You will have a strong understanding of how to control costs including labour costs, stock levels, ordering and deliveries

What does the training look like?

  • We start with the basics, you'll be side by side with our team members, learning how to cook our delicious chicken, build our burgers and delight our guests
  • Each section of our training is blended, including online learning and on the job training (got to get your hands dirty). All our leaders complete this training so that they can develop a full understanding of our business
  • You'll then move onto your management training, starting with the Shift Leadership Programme
  • You will learn how to lead a great experience for our team and our customers, ensuring amazing product, with service that is never slow! There's continuous development for the right candidate, progressing up the career path to ARGM and RGM

What training will the apprentice take and what qualification will the apprentice get at the end?

Hospitality Supervisor Apprenticeship - Outlets L3 including Functional Skills in Maths and English.

What is the expected career progression after this apprenticeship?

Ongoing training and development within KFC as well as through the apprenticeship training programme.


Requirements and prospects

Desired skills and personal qualities

Team Working, Organisation Skills

Qualifications

Other None required (Grade None required) Desired

Things to consider

The key dates are to be used as a guide only. Should the right candidate be found, this vacancy may close early.

About the employer

KFC has been serving chicken since 1952 and we are the world's favourite chicken restaurant! We are constantly adapting and changing and have ambitions to have over 1000 restaurants in the UK and Ireland by the end of 2020. We strive to work with local communities and business' to bring some finger lickin' chicken to towns and cities across the country.

Employer

KFC Restaurants - Newcastle upon Tyne - Ponteland Road

Address

Unit 11 Durham City Retail Park

DH1 2RP

You must have JavaScript enabled to view a map of the location


Training

Training provider

LIFETIME TRAINING GROUP LIMITED

Apprenticeship standard

Hospitality supervisor

Level 3 (A level)


Employer's Application Instructions

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 21 Oct 2023