Medical Administrator Apprentice DRS NIGHTINGALE, ASTHANA AND BALDWIN

There is a vacancy for an Apprentice Receptionist. This is an excellent opportunity to join other health care professionals who deliver vital services to patients who are on the journey of improving or maintaining their health. You will need to demonstrate a positive and professional impression of yourself and the GP Practice.

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Closing date: 30 Sep 2023

Apprenticeship summary

  • Annual wage

    £10,296.00

    Wages explained

    Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week).

    Minimum Wage Rates

  • Working week

    Monday to Friday 8.00am - 6.30pm (variable shifts)

    Total hours per week: 37.5

  • Expected duration

    18 Months

  • Possible start date

    01 Oct 2023

  • Date posted

    14 Jun 2023

  • Apprenticeship level

    Advanced
    Level 3 (A level)

  • Reference number

    VAC1000171883

  • Positions

    2 available

What will the apprentice be doing?

There is a vacancy for an Apprentice Receptionist at the Lakeside Medical Centre GP Practice in Perton, Wolverhampton. This is an excellent opportunity to join other health care professionals who deliver vital services to patients who are on the journey of improving or maintaining their health. You will need to demonstrate a positive and professional impression of yourself and the GP Practice by delivering customer service to patients and customer alike. If you want to start a rewarding career, then this job is for you!

 Duties include:

Managing patient requests in person, on the phone and via written communication
Booking, amending, rescheduling, and cancelling patient appointments
Distributing prescriptions
Action patient care follow- up arrangements as per clinicians’ instructions
Advising patients of chargeable services and processing payments
Providing patients with information about the Practice Services
General housekeeping of reception and waiting areas
Arranging transport and home visits
Managing medical records recording patient contracts, attaching correspondence electronically and in hard copy and filing in correct order
Maintaining and updating the practice patient database
Ensuring confidentiality and data protection is always observed

What training will the apprentice take and what qualification will the apprentice get at the end?

Business Administrator Level 3 Standard.

20% of the apprentices working week will be allocated to completing the apprenticeship.

Full training will be provided by the employer with the help of the training provider.

What is the expected career progression after this apprenticeship?

Once you have completed the apprenticeship, you will be able to apply for roles within the care sector

 

 

 

 

Requirements and prospects

Desired skills and personal qualities

Communication skills, IT skills, Customer care skills, Problem solving skills, Administrative skills, Analytical skills, Logical, Non judgemental, Patience

Qualifications

GCSE or equivalent Maths & English (Grade 4 or above) Essential

About the employer

Here at Lakeside Medical Centre, we care for a community of approximately 6000 patients. We are a practice of two GP partners assisted by a trainee Advanced Care Practitioner, Practice Nurse, Health Care Assistant. the practice also works alongside our PCN providing services such as Physiotherapist, Pharmacist and a Mental Health practitioner. In addition, we currently have 3 GP Registrars working with us. The team is supported by a dedicated Reception and Admin team who are able to help you find the most appropriate appointment and sort out any administrative issues you may have such as sick notes or checking on a hospital referral. The surgery has full disabled access and facilities

Employer

DRS NIGHTINGALE, ASTHANA AND BALDWIN

Address

Church Road

Perton

Wolverhampton

WV6 7PD

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Training

Training provider

INDEPENDENT TRAINING SERVICES LIMITED

Contact

Lilly Oliver-Jones

l.oliver-jones@barnsley.ac.uk

01226295471

Apprenticeship standard

Business administrator

Level 3 (A level)

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